Operations Team Member
Operations Team Member
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Job Description
Reporting to the Operations Manager the Operations Team Member is an integral member of our customer facing team and will effectively deliver store operations activities in support of a sales focused culture and profitable sales growth.
Key Responsibilities
- Deliver effective store administration in line with standard procedures including:
- Cash handling and banking integrity
- Tendering transactions
- Systems access and data integrity
- Store web sales and extended warranty claims
- Telephone management and enquiries
- Marketing and promotional activity
- Contribute to financial performance through effective inventory management and management of controllable expenses
- Manage all sales channel fulfillment in line with procedures
- Work collaboratively as part of a team in delivering a consistent positive store and channel experience for the customer and effectively resolve customer complaints and queries as required
- Contribute to The Good Guys brand and store experience through quality merchandising instore marketing and presentation
- Continuously improve sales skills and product knowledge through available online platforms and active participation in other development opportunities.
Qualifications :
Key Competencies for Success in This Role
- Customer Focus Does everything through eyes of the customer.
- Drives Results Consistently achieves results even under tough circumstances.
- Demonstrate SelfAwareness Uses feedback and reflection to gain insight into personal strengths and weaknesses.
Additional Information :
If you are interested in this exciting opportunity with us please click apply and upload your CV. All applications are strictly confidential.
The Good Guys is an equal opportunity employer committed to providing a work environment that promotes diversity and inclusion. If this opportunity excites you (even if you feel that you dont meet 100 of the criteria) please dont hesitate to apply!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
