Trainee Operations Controller - 12months FTC
Trainee Operations Controller - 12months FTC
Posted on :
07-03-2025
Employer Active
1 Vacancy
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Share
Send me jobs like this
Job Alert
You will be updated with latest job alerts via emailValid email field required
Send jobs
Job Description
We have an exciting opportunity for an aviation enthusiast to join us on a 12month Fixed Term Contract starting from June to help the Operations team provide around the clock coverage and operational support to all of our employees across the globe ensuring each charter goes off without a hitch!
Duties will include but are not limited to:
- Providing 24/7 365 coverage and operational support to ACS brokers worldwide in person from our Surbiton based Head Office.
- Work closely with onsite rep team and customer experience to mitigate any issues which may arise on day of flight
- Provide operational information and assisting in in setup of charters for all brokers in all global divisions.
- Being there every step of the way with live charter flights providing a full service to our brokers and advising if there are any potential issues
- Flight Watching tracking all aspects of the flight keeping the brokers informed. Sending Movement messages to brokers (and clients when requested)
- Building relationships with airline operators FBOs and Airports worldwide
- Continuous duty for OCC to update ACS CRM and compliance systems Updating Airline/Airport/Handling information to allow ACS to have the most updated data.
- Completing daily reports and communications to be sent out to worldwide teams and management advising brokers of potential risks to upcoming operations
Qualifications :
- A genuine interest in Aviation and a passion for exceeding customer service expectations
- Flexible must be able to work 12 hour shift patterns including night shifts weekends & bank holidays
- Fluency in both English and a second language is essential
- Ambition drive and selfmotivation
- A professional communicator both verbally and written
- Can work independently as well as part of a team
- Excellent problem solving and able to think outside the box to find solutions
- MUST live within 45 minutes commute of our Surbiton HQ
Additional Information :
Contract Details:
- This is a fixed term contract starting in May / June for 12 months
- Starting salary 30500pa
- Working hours are varied these include weekends & bank holidays shifts will be allocated on a rota basis.
- The shift patterns are 3 on 3 off 06:00 18:00 or 18:00 06:00
- Training provided on site
- Office based role based in our Surbiton HQ
Additional information
- Free onsite gym with classes
- Free Breakfast and Lunch in our onsite canteen The Hangar
- 22 days holiday per year
- Free Onsite Car parking
- Private healthcare & Pension
Remote Work :
No
Employment Type :
Contract
Employment Type
Contract
Department / Functional Area
Report This Job
Disclaimer: Drjobpro.com is only a platform that connects job seekers and employers. Applicants are advised to conduct their own independent research into the credentials of the prospective employer.We always make certain that our clients do not endorse any request for money payments, thus we advise against sharing any personal or bank-related information with any third party. If you suspect fraud or malpractice, please contact us via contact us page.
