Electronic Gaming Host
Electronic Gaming Host
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Job Description
As an Electronic Gaming Host you will be the face of our business greeting and looking after our electronic gaming customers in a way that makes them feel welcomed and cared for. Your passion for people will be applied to the role to create a memorable and entertaining experience.
You will be a host in the true sense of the word working hard to create a fun and engaging atmosphere exceeding our guests expectations.
You will;
- Get to know your regular customers and their playing style and preferences ensuring you tailor the experience to their needs
- Live our values of Service Teamwork Ambition Responsibility and Solutions
- Work with your colleagues to provide efficient and dynamic service across leisure food and beverage
- Ensure you keep your customers informed of the latest developments in electronic gaming and in our on line offer with the intention of them becoming members of Grosvenor on line.
- Ensure you proactively comply with all regulation particularly for alcohol licensing conditions food safety and always promote ad champion safer gambling
Additional Information :
The role holder will be accountable for:
- Ensuring all customers & particularly electronic gaming customers receive excellent customer service helping to facilitate their play thus ensuring profitable admissions supported by preapproved promotions
- Maximising revenue from all electronic gaming product by demonstrating the Grosvenor values
- Following Grosvenors Brand Standards policy
- To be able to carry out basic repairs & resolve daytoday operating issues which may adversely impact the customer experience
- Adhere to the compliance & security aspects of electronic gaming
- Working closely with external service providers to ensure an efficient & prompt level of response so as to minimise downtime
Remote Work :
No
Employment Type :
Parttime
Employment Type
Part-time
