The Inside Sales Representative manages inbound sales and marketing leads and achieving sales targets in a designated territory. They are responsible for account management increasing sales within existing account base and executing marketing and communication initiatives.
- Solicits qualifies and closes new business to target for designated region sector and/or customer base.
- Coordinates with VP Marketing NAM to strategize and deliver successful marketing and communication initiatives with the goal of driving lead generation to target.
- Collaborates with management and customer care team to deliver excellent service to customers.
- Collaborates with sales management and sales representatives to figure strategic sales methods.
- Manages sales and marketing leads tracking through Customer relations management (CRM) system.
- Tracks manages and reports sales team metrics.
- Partners with the Operations team in completing special projects focused on sales process improvement.
- Prepares proposals renewal contracts and Proposal Work Sheets for Sales function.
- Attends sales group meetings focused on sales targets or forecasts reporting on market situation RFP requests etc.
- Provides assistance to field Sales staff in handling various tactical responsibilities including trade shows and conferences.
- Promotes world class service and brand image.
- Adheres to internal standards policies and procedures.
- Performs other duties as assigned.
- Supervises others: Indirectly only may provide Inspector oversight.
Qualifications :
Education and Experience
Required:
- Associate degree (College diploma in Canada) AND 3 years of sales experience OR
- High school diploma or equivalent AND 5 years experience in the Certification Services industry
- Minimum 12 years of experience in Sales or other client facing problem solving role
- Experience in the Industrial and Mobility sector
Preferred:
- Experience in the certification industry.
- Experience utilizing Valueadded problemsolving sales process
- Experience selling services to the food industry
Knowledge/ Skills/ Abilities
- MS Office (Word Excel) Intermediate user proficiency
- Experience using Customer Relation Management (CRM) system.
- Advanced communication skills
- Strong customer service focus
- Ability to work well with others & independently.
- Time management skills and a strong attention to detail
- Ability to work well under pressure.
- Language Skills:
- English Intermediate level required ability to read and interpret documents such as safety rules operating and maintenance instructions procedure manuals. Ability to write and interpret routine reports and correspondence. Ability to speak effectively before groups of customers and employees of the organization.
- French Intermediate level preferred
Additional Information :
SGS Canada is an equal opportunity employer and we are committed to achieving greater accessibility by providing accommodation for people with disabilities during our hiring process. Accommodations are available on request for qualified candidates during each stage of the recruitment process.
Please note that candidates applying for Canadian job openings should be authorized to work in Canada.
Remote Work :
Yes
Employment Type :
Fulltime