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We are on an exciting journey establishing the Business Process Management organization within Retail Concept Operations. This area will consist of roles connected to improving processes and capabilities. Retail Concept Operations will be an important contributor to the endtoend Customer process and are working together across IKEA to secure value creation through our processes.
About you
In this role you will work intricately connected to the retail processes and the capability areas connected to the Retail System. You will be responsible for holding together the roadmap and aligning across the whole IKEA value change to secure the development of the right capabilities and to avoid duplication of work across IKEA. This includes alignment with Range and Supply roadmap leaders and all our Retail partners.
Workingin close collaboration you should secure what to be developed where and to support the overall business processes. In addition being part of the Retail Concept organization you must have an interest in the IKEA concept understand IKEA Brand and commerciality as the work is the lead the roadmap for the Retail System core process (Common Content and Customer Experience End to End) within Retail Concept and align across the value chain.
To be successful in this role you should have:
As Roadmap Leader you will;
Retail Concept part of Inter IKEA Systems B.V. continuously develops the IKEA Concept and ensures its successful implementation in new and existing markets. Inter IKEA Systems B.V. is the IKEA franchisor and owner of the IKEA Brand.
This role is within Retail Concept Operations and will work across the leadership areas in Retail Concept: Retail Experience Brand & Marketing Learning and Development and Expansion. But also with Range Supply and all our franchisees. We are on a journey that needs passionate people who embrace change and development dare to question and want to make a difference. If that sounds like you come and join us. Together we can do great things so IKEA can be an even better home furnishing retailer in the future.
Additional information
This position is fulltime 40 hours per week) and is located Malm (SE) or in Delft (NL). Some travel will be required and in this role you will be reporting to the Business Process Manager at Retail Concept. We believe in working together and we work the majority of the time from the office a hybrid solution between the office and working remotely will create the best environment for us to be creative productive and find a worklife balance.
Please send your application (CV) in English to us by 18 March 2025. We really want to get to know you so make sure you tell us why you want to work at IKEA and why you would be a good fit for this role.
We want to become an even more affordable sustainable and accessible home furnishing retailer in an omnichannel reality. We bring business and data & technology together to improve how we work and meet customers and enable us to focus on creating value. So we can continuously improve and scale IKEA together with our partners and the many people.
Remote Work :
No
Employment Type :
Fulltime
Full-time