Receptionist
Job Description
Union: NonUnion
Site: Toronto General Hospital
Department: Transplant
Reports to: Nurse Manager
Work Model: OnSite
Wage Range: $20.22 25.28 per hour (To commensurate with experience and consistent with UHN compensation policy)
Hours: 35 Hours per Week
Shifts: Monday Friday
Status: Permanent FullTime
Closing Date: March 18 2025
Job Summary
The Ambulatory Clinics of the MultiOrgan Transplant Program are designed to meet the followup health needs of organ transplant recipients. All patients transplanted at UHN have a designated Transplant Coordinator within the Ambulatory program who assists in managing their care along with the multidisciplinary health team. Each organ group has a specific time and weekday for clinic with appointments scheduled through their coordinator.
Duties
As a member of the Ambulatory Transplant Department the principal responsibilities of the RECEPTIONIST include: answering screening and triaging telephone calls; receiving patients/visitors coming in for tests/procedures and/or appointments; scheduling patients for tests special procedures and/or urgent/emergency appointments; following established procedures to ensure the efficient flow of patient/patient appointments; providing routine clerical support services; performing crossfunctional duties as assigned and/or required; performing other duties consistent with the job classification as assigned and/or required.
Qualifications :
- At minimum completion of post secondary certificate up to 1 year in Office Administration or recognized equivalent
- Minimum 2 to 4 years practical and related experience
- General knowledge of office practices processes and procedures
- Knowledge of medical terminology preferred.
- Experience working in a health care environment an asset.
- Knowledge of a second language an asset.
- Ability to perform duties in a professional and courteous manner and produce high quality work while meeting deadlines in accordance to UHN standards
- Exercise initiative and good judgment with ability to multitask
- Compliance with confidentiality requirements under UHN Privacy Policy
- Effective organizational interpersonal and communication skills
- Client service oriented with the ability to effectively work with diversity and appreciate that people with different opinions backgrounds and characteristics bring richness to the challenge or situation at hand
- Ability to work effectively in a team environment
- Ability to handle difficult patients/situations
- Ability to meet the physical demands of the position
Additional Information :
Why join UHN
In addition to working alongside some of the most talented and inspiring healthcare professionals in the world UHN offers a wide range of benefits programs and perks. It is the comprehensiveness of these offerings that makes it a differentiating factor allowing you to find value where it matters most to you now and throughout your career at UHN.
- Competitive offer packages
- Government organization and a member of the Healthcare of Ontario Pension Plan (HOOPP https://hoopp/
- Close access to Transit and UHN shuttle service
- A flexible work environment
- Opportunities for development and promotions within a large organization
- Additional perks (multiple corporate discounts including: travel restaurants parking phone plans auto insurance discounts onsite gyms etc.
Current UHN employees must have successfully completed their probationary period have a good employee record along with satisfactory attendance in accordance with UHNs attendance management program to be eligible for consideration.
All applications must be submitted before the posting close date.
UHN uses email to communicate with selected candidates. Please ensure you check your email regularly.
Please be advised that a Criminal Record Check may be required of the successful candidate. Should it be determined that any information provided by a candidate be misleading inaccurate or incorrect UHN reserves the right to discontinue with the consideration of their application.
UHN is an equal opportunity employer committed to an inclusive recruitment process and workplace. Requests for accommodation can be made at any stage of the recruitment process. Applicants need to make their requirements known.
We thank all applicants for their interest however only those selected for further consideration will be contacted.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
