drjobs IT Generalist

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Job Location drjobs

Memphis, TN - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are seeking an experienced IT Generalist to join our team. In this role you will be responsible for managing troubleshooting and supporting various IT systems and technologies within the organization. You will provide technical assistance to staff maintain network and server infrastructures and ensure the overall security and functionality of IT systems. The ideal candidate will have a broad range of IT knowledge excellent problemsolving skills and the ability to work effectively in a fastpaced environment.

Responsibilities:

Install configure and maintain hardware and software systems.

Troubleshoot and resolve technical issues across various IT platforms.

Provide technical support to endusers offering solutions for both software and hardware problems.

Monitor and maintain network and server infrastructure ensuring uptime and optimal performance.

Ensure the security of IT systems including data protection antivirus and firewall management.

Assist in the management and administration of company databases backups and other IT assets.

Collaborate with other departments to implement and support technology solutions that align with business needs.

Manage software installations upgrades and updates to ensure systems remain current and secure.

Document IT processes procedures and solutions for future reference and training.

Assist with the planning and of IT projects and improvements.

Qualifications:

Bachelors degree in Information Technology Computer Science or related field (preferred).

1 years of experience in an IT support or generalist role.

Strong knowledge of computer networks hardware and software.

Proficiency in troubleshooting and resolving ITrelated issues.

Familiarity with cybersecurity best practices and tools.

Experience with cloud services and virtual environments is a plus.

Excellent communication and interpersonal skills.

Ability to work independently and in a teamoriented environment.

Strong organizational and timemanagement skills.

Employment Type

Full Time

Company Industry

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