Location: Porto (OnSite)
Languages Required: German (B2 or Above)
Key Responsibilities:
- Provide customer service via phone email or chat.
- Assist customers with inquiries concerns and productrelated questions.
- Ensure timely and effective resolutions to customer issues.
- Maintain accurate records of customer interactions.
- Collaborate with the team to improve customer service processes.
Qualifications:
- Languages Required: Fluent German (written and spoken).
- Experience: Previous customer service experience is a plus but not mandatory.
- Skills: Strong communication skills problemsolving abilities and a customerfirst attitude.
- Availability: Must be available to work Monday to Friday with the potential for future shift work.
Benefits:
- Meal Allowance: 7.63 net per working day.