Software Asset Management Associate
Software Asset Management Associate
Employer Active
Job Alert
You will be updated with latest job alerts via email
Share
Job Alert
You will be updated with latest job alerts via email
Job Description
As a member or the Corporate IT Program Management and Business Operations team Software Asset Management Associate is part of the team responsible for the lifecycle of user assets needed by our 32000 global end users. In addition this person is in position to execute effective and efficient procurement and asset services ensuing values and competencies in maintaining transparency integrity and compliance. The Software Asset Management Associate derives meaningful operational metrics which align to OLA/SLAs across the function and manages continuous improvements with regards to accurate and appropriate inventory across the enterprise.
Job Scope
Reporting to Visas Director of Corp IT Asset Management this roles primary focus is with software inventory data maintenance of all software assets licenses and subscriptions. The basics of the role include software license procurement planning monitoring recording entitlements and reporting of software license positions to ensure compliance with vendor contracts and the optimization of those assets throughout their lifecycle.
As a business office function this role has significant impact on the daytoday success of the overall transformational journey of Corporate IT. The Software Asset Management Associate works with internal customers and peers to ensure data accuracy and lifecycle management of software assets. As needed they support the delivery of financial and logistical acquisition of End User software assets. She/He/They works with peers to derive TCO improvements through operational efficiencies risk management compliance assurance cost optimization as well as vendor management activities.
Responsibilities:
The Software Asset Management Associate executes effective and efficient procurement and asset services performing the following responsibilities that include but are not limited to:
Operational
- Ensuring strict adherence to our process lifecycle updating systems and documents regularly
- Manage and maintain inventory database of the software applications lifecycle
- Working knowledge of reconciling software licensing and software maintenance terms and conditions between procured rights and quantities to ensure licensing compliancy of deployed software assets
- Facilitate the business needs for ongoing technical support and upgrade protection on selected products by ensuring that maintenance support and upgrade protection renewals are managed/handled/ordered in advance of their expiration.
- Develop and maintain a high level of expertise in software licensed products license programs and software asset policies
- Monitor maintain and enforce licensing and asset standards policies and procedures
- Manage software intake queue on newly requested software and work with Cybersecurity Technology Governance and Legal on approvals assuring that the software will be safe to install
- Respond to requests from end user and educate our colleagues on the software ordering process and advise on software solutions
- Assisting team members as needed to ensure the entire asset service is robust and operationally efficient
Controls and reporting
- Guaranteed accurate inventory reporting.
- Generate licensing and asset data reports as required
- Drive efficiencies and costsavings through software metering and monitoring
- Contribute in software audits with data gathering and license position reporting
- Review vendor invoices and confirm receipt and installation of software
- Ensure full compliance of procurement activities financial rules and regulations relevant organizational directives and administrative instructions.
- Ensure all activities are compliant with standard reporting requirements and audits.
Interrelationships
- Ensure effective lines of communication between stakeholders primarily those who are within the Corp IT organization but also between Finance Procurement and other cost center owners
- Manage relationships with vendors suppliers and contractors to facilitate smooth flow of services
- Advise stakeholders on license requirements and proper consumption of the assets within the organization.
Strategic
- Collaborate on the development of a mature software catalogue using the SAM interface
- Maintain and ensure adherence to Standard Operating Procedures control of workflows continuous business processes monitoring and delivery of improvements as it pertains to software compliance.
- Participate in various Asset Management projects as needed
This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.
Qualifications :
Basic Qualifications
Bachelors degree OR 3 years of relevant work experience
Preferred Qualifications
Bachelor of Arts in Business from an accredited university or equivalent of 4 years work experience in a software asset management capacity
2 or more years of work experience
Knowledge of software lifecycle management
Experience with SAM inventory management systems such as Flexera ServiceNow SNOW and/or Eracent ITMC
Familiarity with using IT service delivery tools such as SCCM BigFix Intune and/or Jamf in conjunction with SAM tools to automate software distribution and reclamation
Demonstrates effective use of Microsoft Office 365 Products
Knowledge of Software Licensing Models
Ability to execute at the detail level while maintaining a strategic alignment with the practice
Identifying and solving process gaps
Ability to speak up when something does not make sense and creating a plan to fix streamline and automate
Strong analytical skills
Strong and effective team player with demonstrated ability to communicate in a virtual and Global team environment
Strong organization skills with the ability to multitask and prioritize work schedules
Consistently approaches work with energy and a positive constructive attitude
Builds strong relationships with team members and stakeholders
Demonstrates openness to change and ability to manage complexities
Ability to develop collaborative and harmonious relationships at all levels of the organization
Excellent verbal and written communication skills problem solving skills attention to detail interpersonal skills and the ability to interact professionally with internal and external parties
Strong ability to work independently and manage ones time
Must come into the office a minimum of 3 days a week
Education Requirements
Bachelors Degree in Computer Science/Information Technology is preferred
Minimum requirement of a High School diploma will be considered with 4 yrs of work experience in a software asset management capacity
Physical Requirements
This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk communicate in person and by telephone frequently operate standard office equipment such as telephones and computers reach with hands and arms and bend or lift up to 25 pounds.
Additional Information :
Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
