FLOOR SUPERVISOR CASINO
FLOOR SUPERVISOR CASINO
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
As a Table Games Floor Supervisor you are responsible for providing superior service to both the internal and external guest. In this position you are also responsible for monitoring and controlling an area of a pit consisting of one or more games to assure the delivery of customer service according Ameristar St. Charles standards while maintaining the integrity of the games.
- The Table Games Floor Supervisor provides superior guest service positively effects interactions with customers and employees and has the resiliency to deal with difficult customers in all types of business conditions and the ability to work harmoniously with coworkers.
- Assumes overall responsibility for the effective gaming service activities for a designated area.
- The Table Games Floor Supervisor maintains constant awareness of activities of all games in assigned locations in order to observe and act appropriately in the event of any suspicious or irregular activity.
- Controls and directs games in progress by monitoring and providing assistance and dealer correction.
- The Table Games Floor Supervisor maintains awareness of how each game stands with respect to player limits special customers gains/losses and dealer performance.
- Oversees and assures high standards of customer courtesy on each game and works closely with Special Events Players Club and other casino staff members in this regard.
- The Table Games Floor Supervisor provides and monitors onthejob training for Dealers to ensure staff receives adequate guidance resources and information for adequate job performance.
Qualifications :
- Must be at least 21
- Sound knowledge of casino games.
- Knowledgeable of applicable federal state and local regulations.
- Fully Competent in Microsoft Office.
- Strong problem solving mediation coaching and consulting skills.
- Excellent verbal and written communications skills.
- Excellent interpersonal skills.
- Must have excellent business communication skills and strong time management skills.
- Ability to effectively work independently or as part of a team.
- Must be able to work flexible hours including evenings weekends and holidays.
Additional Information :
All your information will be kept confidential according to EEO guidelines.
Boyd Gaming is proud to be an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race color sex age national origin religion sexual orientation gender identity status as a veteran and basis of disability or any other federal state or local protected class.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
