The Assistant Manager at Evans Cycles plays a crucial role in supporting the Store Manager in the daytoday operations of the store. This role involves leadership customer service sales and management responsibilities.
- Leadership: Assist the Store Manager in leading and motivating the store team to achieve sales targets and provide exceptional customer service.
- Customer Service: Set a high standard for customer service and ensure that the team delivers a positive and knowledgeable experience to customers.
- Sales and Merchandising: Help drive sales by working with the team to meet or exceed sales goals. Ensure that products are displayed attractively and in an organized manner.
- Staff Training and Development: Assist in the training and development of store staff including product knowledge sales techniques and customer service skills.
- Inventory Management: Help manage store inventory including stock levels restocking and inventory accuracy. Assist in regular stocktakes.
- Cash Handling: Oversee cash handling procedures including cash register operations and reconciliations.
- Customer Feedback: Gather and relay customer feedback to the Store Manager and provide input on ways to improve the customer experience.
- Opening and Closing Duties: Assist in opening and closing the store ensuring security procedures are followed.
- Safety and Compliance: Promote and maintain a safe and compliant store environment adhering to all company policies and procedures.
- Administrative Tasks: Complete various administrative tasks such as scheduling payroll and reports as directed by the Store Manager.
Qualifications :
- Previous retail management experience preferably in the cycling or sporting goods industry.
- Strong leadership and team management skills.
- Excellent customer service and communication skills.
- Salesoriented with a track record of meeting or exceeding sales targets.
- Knowledge and passion for cycling and cycling products.
- Ability to work in a fastpaced retail environment.
- Strong organisational and problemsolving skills.
- Proficiency in basic computer applications.
- Flexibility to work weekends and evenings as required by the stores operating hours.
Additional Information :
Weve got a lot to offer..
Whats in it for you Plenty. We offer our team a pretty nice package of perks (even if we do say so ourselves) including:
- Commission led bonuses across a wide range of products
- Monthly Group Rewards and Recognition
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 40% Instore Uniform Discount
- Discounted Gym membership
- Group Wide 20% Discount across all Fascia.
- RideToWork Scheme (Eligibility subject to terms and conditions)
Remote Work :
No
Employment Type :
Fulltime