Housekeeping Inspector
Housekeeping Inspector
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
About The Company
Ghosal Luxury Lodging (ghosallodging.com) is a highly rated boutique luxury cabin company in the Smoky Mountains. We OWN every property we offer. This incentivizes us to keep our properties in perfect shape and ensures the highest level of personal attention to our guests. AirDNA lists us as one of the top 5 management companies in the Smoky Mountains.
Our properties are BRAND NEW and were designed and built by our team. We packed them with amenities like indoor heated pool hot tubs movie theater game room (pool table) and a variety of arcade games. Given that the principals of the company have a technology background we leverage technology and tools to enable us to work smarter. With just 22 high end properties we provide our employees with a healthy work/life balance.
Even more exciting we are developing multiple microlodging/Tiny Home parks Sojourn Resorts. Our microlodges resemble cute cottages built on a transportable frame. The first Sojourn opens in March 2025. With around 30 units it will include amenities like viewing decks pickleball courts food trucks walking trails fire pits everything our guests would need for an unforgettable vacation. Other Sojourn Resorts are slated to open in Chattanooga Asheville Shenandoah Savannah and other exciting locations.
We are building a highly motivated team of professionals that are in the top 5% in their field and are looking for a challenging yet highly rewarding career change with plenty of growth opportunities. We are small enough where YOUR voice will be heard and your contribution will be visible and valued by the team. We boast a strong balance sheet with no debt and are led by a highly successful E&Y Entrepreneur of the Year. This is your chance to be part of a team that is poised to achieve greater heights and be a part of our success!
Our Company Values
Attentiveness
Ownership Mentality
Resourcefulness
Communicativeness
Sense of Urgency
Requirements
Key Tasks
CheckIn Inspections
Inventory Inspections
Bedroom Bathroom and Common Area Inspections
Cabin Improvements & Upgrades
Supplies Inventory Inspections
Reservation Confirmation
Welcome Calls
Key Responsibilities
Conduct thorough inspections of cabins to ensure cleanliness and readiness for guests.
Verify inventory levels and report supply shortages.
Identify and communicate maintenance or housekeeping issues.
Ensure compliance with company cleanliness and presentation standards.
Coordinate with housekeeping and maintenance teams for timely issue resolution.
Perform postcheckout inspections to assess damages or missing items.
Maintain accurate inspection records and report findings.
Assist with guest satisfaction efforts including reservation confirmations and welcome calls.
Recommend improvements or upgrades to enhance the guest experience.
Qualifications
Previous experience in customer service or hospitality preferred
Excellent communication and interpersonal skills
Strong organizational skills with attention to detail
Proficiency in using reservation software systems
Previous use of Breezeway or equivalent software
High school diploma or equivalent required
Benefits
Work with a Top 5% Team
Flexible Scheduling
Competitive Pay
Performance Bonuses
Growth Opportunities
Training & Support
Be Part of Something Bigger
Key Tasks Check-In Inspections Inventory Inspections Bedroom, Bathroom, and Common Area Inspections Cabin Improvements & Upgrades Supplies Inventory Inspections Reservation Confirmation Welcome Calls Key Responsibilities Conduct thorough inspections of cabins to ensure cleanliness and readiness for guests. Verify inventory levels and report supply shortages. Identify and communicate maintenance or housekeeping issues. Ensure compliance with company cleanliness and presentation standards. Coordinate with housekeeping and maintenance teams for timely issue resolution. Perform post-check-out inspections to assess damages or missing items. Maintain accurate inspection records and report findings. Assist with guest satisfaction efforts, including reservation confirmations and welcome calls. Recommend improvements or upgrades to enhance the guest experience. Qualifications Previous experience in customer service or hospitality preferred Excellent communication and interpersonal skills Strong organizational skills with attention to detail Proficiency in using reservation software systems Previous use of Breezeway or equivalent software High school diploma or equivalent required
Education
High School Diploma
Employment Type
Full Time
