Nursing Supervisor

Roles and responsibilities

Supervise, coordinate and organize all nursing related functions/ activities for the specific assigned shift which include clinical and administrative tasks with focus on providing and delivering high quality of patient care based on JCIA/ CBAHI and other accreditation standards. Supervisor role is balanced between patient care/ needs and monitoring the nursing department performance during a specific shift as to promote continuing professional development of staff and ensure the provision of the best quality patient care within the available resources.

Key Responsibilities / Accountabilities

• Ensure the efficiency of departments’ operational activities by being involved, available and reachable.
• Conduct physical round (clinical and non-clinical) to all departments/ units to:
  • Review the staffing status and ensure adequate coverage.
  • Gather patient census.
  • Check and inspect appropriateness of the department including medication rooms, stores and utility rooms.
  • Support and inspire the staff on duty and be role model / reference.
  • Identify and notice any unusual behavior/ observation and act accordingly.
• Visit the department as needed whenever:
  • Staff call for help/ clarification and additional resources
  • Patient complaint
  • New admission
  • Incident occurrence
• Monitor staff performance/ practice and refers any observation to Nursing Manager/ Head Nurse in constructive manner for improvement purposes.
• Complete Nursing Supervisor round checklist accurately and on time (appendix 1 & 2).
• Attend and sort out all patient concerns / complaints to ensure patient satisfaction.
• Serve as Liaison between doctors/ other department staff and Team Leader as needed.
• Reallocate and reassign staff to ensure adequate staff are available to delivering the expected Nursing care.
• Work collaboratively in multidisciplinary approach to ensure continuity of care.
• Monitor absenteeism and delays, report it appropriately.
• Maintain confidentiality in handling patient and staff related issues.
• Provide patient and family education as needed.
• Administer medication as per doctor order and as needed.
• Respond to code blue and other codes.
• Participate in shift endorsement/ hand over as needed.
• Act as staff and patient advocate.
• Participate in education/ orientation nursing activities.
• Participate in performance appraisal for the staff.
• Precept in new appointed supervisor.
• Participate in any accreditation/ reaccreditation process.

Desired candidate profile

Requirements
Education/ Professional Qualification

Bachelor’s Degree or equivalent
Nursing
Experience

10-years experience in general hospital.
5 years in senior nursing position not lower than Charge Nurse
Visit critically ill and new admission patients.
Coordinate and arrange any equipment/ supply transfer, borrowing and return back with other HMG project.
Arrange pull-out within and out the project.
Prepare shift report and any other required report.
Attend the Nursing administration meetings and represent Nursing in certain committee as delegated by Director of Nursing.
Comply with the standards and perform duties necessary to support, achieve and maintain national and international accreditation.
Maintain excellent record of attendance and punctuality.
Undertake responsibilities as Head of department/ unit and Director of Nursing in their absence, as and when required.
Perform any delegated tasks/ duties assigned by Director of Nursing within realm of knowledge, skills and abilities.