We are looking for a Community Developer in Montpellier who will be responsible for establishing and growing our communities around Ubisofts games with a proficiency in player communications game improvements and feedback cycles and deployment and maintenance of best practices. They will lead the global community strategy on specific brand(s) create and execute global plans and work with a distributed international team that is focused on building relationships and earning trust with players around the world contributing to our global business growth opportunities. This position will also provide guidance to crossfunctional team members facilitating collaborative planning and executing commitments at high quality standards. As a member of the global community team this position will be integrated with lead development studios.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
Core duties and responsibilities include the following. Other duties may be assigned.
- Develop and execute community strategic plans through a variety of content tactics which support Production objectives and augment the overall marketing strategy.
- Coordinate communication activities and initiatives with multiple global departments for consistent and cohesive messaging.
- Leverage Community Managers transversal teams and relevant partner resources to create meaningful content for our players (example: blogs podcasts interviews infographics & more).
- Act as one of the spokespersons for the assigned brand(s). Coordinate communitycentric events including but not limited to: studio visits from fans developer dialogues and tournaments.
- Collaborate with portfolios Social Media Manager to define and report on content KPIs to demonstrate success and ROI of community programs and content.
- Support internal & external milestones such as betas and launches to ensure KPIs are met and to advocate for the player experience.
- Act as a primary representative for players needs within Production and Publishing teams to positively influence development and communications positioning on behalf of our players and business objectives.
- Shape player feedback cycles and provide insights to Production and Publishing teams to influence game experiences stimulate player retention and assist in positioning messaging and marketing beats.
- Collaborate and coordinate with live teams for postlaunch communication. Set expectations on applicable situations such as patch content status and delivery.
- Manage and produce internal reports on community feedback activity & expectations.
- International travel may be required.
This position will be part of multiple crossfunctional projects working with Community Managers Marketing Production and Video Editor teams among others.
Qualifications :
To perform this job successfully an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge skill and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions:
- Intermediate experience managing online communities and developing strategic plans or programs with demonstrable success in a professional setting.
- Extensive experience in the gaming industry with multiple gaming platforms (required).
- Extensive knowledge of social media platforms (Instagram Twitter/X Facebook TikTok Discord etc.) is required.
- Experience working in a demanding Production environment with multiple deadlines metrics for success and stakeholders.
- Strong understanding of building and maintaining the growth of video game communities as well as developing and executing strategic player engagement plans.
- Proven track record of working with various stakeholders to filter and implement player feedback.
- Launching a AAA title is a strong plus.
- Experience in social media marketing is a strong plus.
- Experience with digital asset creation (video photo podcasts etc.) is a strong plus.
- Knowledge of multiple genres a plus.
Additional Information :
Ubisofts perks to be communicated based on identified office location & local benefits
Recruitment process
30 minutes : phone call with a Recruiter
60 minutes : interview with hiring manager(s)
60 minutes: interview with representatives from the Montpellier studio
30 minutes: interview with Community director.
Additional Information
Ubisoft offers the same job opportunities to all without any distinction of gender ethnicity religion sexual orientation social status disability or age. Ubisoft ensures the development of an inclusive work environment which mirrors the diversity of our gamers community.
The job reports to Ubisoft Global Publishing team.
Check out this guide to help you with your application and learn about our actions to encourage more diversity and inclusion.
Check out this guide to help you with your application and learn about our actions to encourage more diversity and inclusion.
Remote Work :
No
Employment Type :
Fulltime