Community Hiring and Engagement Coordinator

Agency Descriptio:
The Department of Small Business Services (SBS) helps unlock economic potential and create economic security for all New Yorkers by connecting New Yorkers to good jobs creating stronger businesses and building a fairer economy in neighborhoods across the five boroughs.

Division Description :
The Division of Citywide Workforce Opportunity (CWO) of the NYC Department of Small Business Services (SBS) is responsible for connecting nearly 100000 New Yorkers each year to good jobs and training opportunities that empower them to lead successful lives. Much of this work is conducted through a network of 18 Workforce1 (WF1) career centers that provide career services such as resume help interviewing workshops and oneonone career counseling as well as direct connections to employment.

At the core of CWOs mission is reaching and serving jobseekers who have traditionally been underserved and have not had ready access to employment and training opportunities. These efforts include Jobs NYC (a mayoral initiative to combat unemployment in communities where there are high rates of unemployment among people of color) and assisting with the implementation of Community Hiring (a citywide initiative coordinated by the Office of Community Hiring (OCH) under the Mayors Office of Talent and Workforce Development that promotes economic mobility by setting workforce goals for certain vendors who contract with the City to provide employment opportunities to lowincome individuals and those living in economically disadvantaged communities).


Job Description:
Reporting to the Chief Community Engagement Officer the Community Hiring and Engagement Coordinator will work closely with SBS and Mayors Office of Talent and Workforce Development colleagues to help implement the Community Hiring initiative as well as activities aimed at advancing employment opportunities on a neighborhood level. Specifically the Coordinator will:

Build and manage relationships with Vendors (employers subject to Community Hiring requirements) and Referral Sources (organizations such as communitybased organizations other City agencies labor unions and educational institutions that identify qualified jobseekers to fill Community Hiring opportunities with Vendors).

Develop and implement tailored community engagement plans and employer engagement strategies with the SBS team and other partners such as OCH.

Assist with the integration of Referral Sources and Vendors into the Community Hiring process.

Coordinate outreach and engagement efforts to recruit and onboard new Referral Sources and Vendors into the Community Hiring process.

Provide technical assistance and deliver training to Vendors and Referral Sources regarding Community Hiring process and use of technology platforms; act as a liaison between Referral Sources Vendors and internal teams to address issues.

Collaborate on various workforce development events and community outreach and engagement opportunities.

Compile analyze and monitor data for Referral Sources Vendors Jobs NYC and WF1 centers to inform decisionmaking and strategic improvements.

Stay informed of workforce and labor market trends for neighborhoods and communities including indemand jobs and industries employers and jobseeker needs.

Collaborate with internal teams to develop strategies for improving partner engagement and performance.

Assist with developing and implementing strategic plans and project plans to enhance the efficiency of partnerships.

Provide support in moving external engagement efforts forward by assisting with research communicating with stakeholders developing and monitoring project plans and managing and tracking incoming constituent requests.

Coordinate meetings and events with external stakeholders including scheduling and confirming all logistical details and necessary preparation.

Assist with planning and represent SBS and Community Hiring initiative at communitybased meetings conventions procurement fairs hiring halls etc. in order to support Vendors Referral Sources jobseekers and other stakeholders impacted by Community Hiring.

Create and maintain comprehensive resources including policy briefings and projectrelated documents such as meeting agendas work plans memos and progress reports

Perform additional duties and special projects as assigned.

Preferred Skills:

13 years of relevant professional experience working in strategic partnerships workforce development project management government procurement or a relevant field and a bachelors degree from an accredited college or university; or 46 years of relevant professional experience in a relevant field.

Experience in planning implementing and managing projects involving diverse stakeholders.

Excellent interpersonal skills.

Strong oral and written communication skills.

Proficiency in Microsoft Word Excel and PowerPoint.

Familiarity with web design principles and digital content creation.

Highly organized and detailoriented with the ability to prioritize between conflicting demands.

Experience with/knowledge of New York City government.

Experience with compliance public policy analysis and/or project management.

Demonstrated proficiency with developing educational tools such as trainings materials and presentations.

Experience collecting and analyzing data to see trends extrapolate conclusions and identify opportunities.

Ability to work independently and as part of a team; has initiative persistence and a positive attitude.

Ability to work well in a fastpaced environment and adapt to the changing needs and challenges that will arise with a new citywide initiative.


How to Apply:

All Applicants: Go to search for Job ID: 703944

Current SBS Employees: Please email your resume and cover letter including the following subject line: Community Hiring and Engagement Coordinator and send to

Note: We appreciate the interest and thank all applicants who apply but only those candidates under consideration will be contacted.

If you do not have access to email mail your cover letter & resume to:

NYC Department of Small Business Services
Human Resources Unit
1 Liberty Plaza 11th Floor
New York New York 10006

Additional Information:

This position may be eligible for remote work up to 2 days per week pursuant to the Remote Work Pilot Program agreed to between the City and DC37.

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

NOTE: This position is open to qualified persons with a disability who are eligible for the 55a Program. Please indicate in your cover letter that you would like to be considered for the position under the 55a.

COMMUNITY COORDINATOR 56058

Qualifications :

1. A baccalaureate degree from an accredited college and two years of experience in community work or community centered activities in an area related to the duties described above; or
2. High school graduation or equivalent and six years of experience in community work or community centered activities in an area related to the duties as described above; or
3. Education and/or experience which is equivalent to 1 or 2 above. However all candidates must have at least one year of experience as described in 1 above.

Additional Information :

The City of New York is an inclusive equal opportunity employer committed to recruiting and retaining a diverse workforce and providing a work environment that is free from discrimination and harassment based upon any legally protected status or protected characteristic including but not limited to an individuals sex race color ethnicity national origin age religion disability sexual orientation veteran status gender identity or pregnancy.

Remote Work :

No

Employment Type :

Fulltime