Senior Commercial Manager - Growth
Senior Commercial Manager - Growth
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Job Description
- Challenge yourself and be a part of a key and strategic role within our Qantas Loyalty business
- Senior role working alongside an expansive internal and external stakeholder group
- Full time permanent opportunity based in our Head Office in Mascot
Qantas Loyalty is an integral part of the Qantas brand with a vision to be the most valued and trusted Loyalty ecosystem that makes every day more rewarding. With a focus on rewarding loyalty and fostering lasting relationships our business is dedicated to providing unparalleled value and benefits to our members. From earning points on flights shopping and everyday purchases to enjoying exclusive perks and privileges Qantas Loyalty is committed to delivering exceptional service and rewards. With a rich heritage and a forwardthinking approach we continue to redefine loyalty in the aviation industry setting the standard for excellence and innovation.
The Senior Commercial Manager Growth Partnerships role is primarily responsible for unlocking the next phase of growth across the portfolio through identification prioritisation negotiation contracting and onboarding of new partnerships targeting ASX200 companies that address core member gaps in the current Retail offering. The role takes a categoryled approach to prioritising partnerships that will drive value to the business our members and the partner with consideration for complimentary value creation with the Qantas Business Rewards program and eCommerce platform (Qantas Marketplace). Once a new partner is onboarded the role is responsible for ensuring a seamless transition to the relevant account management team.
In addition to business development the Senior Manager Growth Partnerships role is also responsible for leading or coordinating a number of strategic initiatives including refining the partner tier framework and approach to midtier partners to deliver a partnership driven organisation that is capable resourced and flexible to meet the challenges of the dynamic Retail sector. This role is also responsible for people leadership mentoring and development of a team/squad of direct and indirect reports to enable long term successful partnerships and the delivery of sustainable value creation for the partner the customer/member and Qantas Loyalty.
What youll bring to the role:
- 15 years experience in the management of large scale and complex Partnerships in Aviation Travel Retail or other significant household spend categories
- Proven ability to develop novel scalable highimpact partnerships for shared value
- Strong external stakeholder management skills including Csuite executives with
- passion for sales business development and partnerships management.
- Exceptional commercial acumen with welldeveloped strategic financial customer
- commercial modelling and relationship management skills.
- Thorough understanding of customer loyalty fundamentals core drivers of loyalty value
- creation and partnership execution within a loyalty programme context.
- Thorough understanding of partner & customer/member perspectives & ability to
- leverage data/insight as part of partnership strategy development and performance
- appraisal.
- Ability to strategically design and develop partnership frameworks including industry/sector appraisals competitor benchmarking pipeline development opportunity
- sizing deal structures commercial constructs and success KPIs and measures.
- Revenue and gross margin management experience in a partnership context and ability
- to manage financial targets budgets and forecasting.
- Significant business development negotiation and contracting experience with in depth
- knowledge of all components of deal making partnership development and onboarding.
- Significant experience in developing key internal and external materials including
- pitching and proposals business casing and strategic plan development.
- Ability to keep and stay abreast of broad industry and specific partner developments in
- an incredibly dynamic competitive environment and translate these into meaningful
- actionable insights and initiatives that ensures the Qantas Frequent Flyer program
- enjoys a reputation as an industry leader and trusted partner.
- Exceptional people management experience with ability to lead motivate coach and
- develop high performing teams.
Why Qantas
Youll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.
There are many different opportunities across our team which means youll be able to grow both personally and professionally at Qantas. Your development is a priority for us so that you can maintain the high standards our customers have come to expect and can continue to develop over time. Youll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role weve got a great track record of supporting our people to take their career in so many different directions the destinations are endless.
The Qantas employee benefits program offers amazing benefits that extend well beyond travel.
We love to travel: Enjoy heavily discounted air travel within Australia and across the globe both for you and your family and friends as well as exclusive deals on accommodation and holidays.
We have flexible leave options: Make use of leave and flexible working opportunities including 18 weeks paid parental leave (plus superannuation payments on all paid and unpaid parental leave until your child turns 1) and additional purchased leave options for eligible employees.
Well give you access to thousands of rewards: Through our partnerships we can offer you discounts across shopping food and wine insurance health and wellbeing leisure and entertainment. You can also take advantage of our salary packaging program including motor vehicles eligible portable electronic devices and professional memberships.
Well support your wellbeing: Whether its learning to better support your own and others mental health our interactive wellbeing app or your very own tailored nutrition plan.
Applications close on the 13th of March.
Qantas is an equal opportunity employer committed to providing a working environment that embraces and values diversity and inclusion. By coming to work for us youll be part of an organisation that encourages diversity supports charities and environmental initiatives. We encourage Aboriginal and Torres Strait Islander and people of all backgrounds to apply. If you have any support or access requirements we encourage you to advise us at time of application. Your personal information will be kept confidential in compliance with relevant privacy legislation.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
