Appliance and Refrigeration Technician
Appliance and Refrigeration Technician
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Job Description
Job Overview
Lake Appliance a familyowned leader in appliance repair services is seeking a skilled and customerfocused Residential Appliance Repair Technician to join its expanding team. In this role you’ll diagnose and repair a diverse array of household appliances deliver exceptional customer service and uphold Lake Appliance’s reputation for honesty and excellence. With a supportive familyfriendly work environment and robust opportunities for professional growth this position is perfect for motivated individuals—especially transitioning veterans—eager to advance their technical careers with a trusted name in the industry.
Key Responsibilities
- Diagnose and repair residential appliances including refrigerators freezers washers dryers ranges cooktops ovens microwaves dishwashers and trash compactors ensuring topquality results.
- Deliver outstanding customer service addressing client needs with enthusiasm and ensuring satisfaction on every job.
- Promote Lake Appliance services and products during customer visits to drive addon sales and meet commissionbased revenue goals.
- Achieve performance metrics contributing to team and company success.
- Complete detailed PreVisit Reports (PVRs) for each service call using a companyprovided iPad maintaining accurate records.
- Participate in scheduled team meetings and training sessions to stay updated on repair techniques and brandspecific standards.
- Continuously enhance technical skills and knowledge through handson experience and professional development.
- Adhere to all Lake Appliance policies procedures and safety guidelines to maintain a safe and professional work environment.
Qualifications
- Education: High school diploma or equivalent required.
- Experience: Minimum of 1 year of handson appliance repair experience with brands like Whirlpool GE Samsung LG or Electrolux.
- Certifications: CFC/EPA Certification preferred (or ability to obtain within 6 months).
- Technical Skills: Strong mechanical and diagnostic abilities; proficiency with iPads for invoicing technical research and parts ordering.
- Customer Service: Excellent communication skills with an upbeat customerfirst approach.
- Physical Requirements: Ability to lift up to 75 lbs. bend kneel climb and perform physically demanding tasks in residential settings.
- Licenses: Valid driver’s license with a clean driving record for operating a companyprovided vehicle.
- Background: Must pass a drug screen and background check.
Benefits
- Competitive hourly wage with bonus opportunities and commission potential based on addon sales.
- Comprehensive benefits package including medical dental vision life insurance and 401(k) with employer matching.
- Paid time off (vacation holidays sick leave).
- Companyprovided vehicle iPad and phone to streamline work efficiency.
- Opportunities for professional growth training and career advancement in a fun familyfriendly environment.
Why Work at Lake Appliance
Join a team that values hard work integrity and a positive vibe! Watch this video to see why Lake Appliance is a great place to grow your career: Hear from our team!
Employment Type
Full Time
