Sr Inbound Product Manager - HR BU
Sr Inbound Product Manager - HR BU
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Job Description
ServiceNow is changing the way people work. With a serviceorientation toward the activities tasks and processes that make up daytoday work life we help the modern enterprise operate faster and be more scalable than ever before.
We are looking for a Senior Product Manager who can help lead the effort to build a consumergrade user experience for ServiceNows products. Our users are the employees of the worlds largest companies and our mission is to provide them a user experience at work that is comparable to the user experiences they are used to using at home.
You will be a member of the product team that is responsible for building the consumergrade web mobile and conversational experiences across ServiceNows business units.
This role will be responsible for understanding what it means to provide a great enterprise service experience our customers challenges with implementing & improving their service experience and driving a roadmap across search browse and other product areas to make it easier for our customers to provide a great experience for their employees while improving the efficiency of delivering that service.
What you get to do in this role:
- Contributing to the ServiceNow vision for employee experience across interfaces and business units
- Partnering with PMs across ServiceNow business units to understand their products and use cases and champion enhancements needed for a better service experience
- Working with the UX design and research teams to design and validate awesome crossinterface experiences that balance the different outcomes involved in service experiences
- Crafting content that evangelizes our vision for a consumergrade employee experience both for internal stake holders and customers.
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- Has 5 years in product management with experience building B2B SaaS products. Plus points for experience with self service & searchcentric products.
- Enjoys collaborating with other teams leading by influence and by evangelizing a vision
- Thinks holistically about the business objectives collaborating crossfunctionally to drive GTM workstreams e.g. services & partner enablement beyond delivering great product .
- Thrives in ambiguity and enjoys working in a fast paced and collaborative environment
- Has exceptional presentation skills and the ability to relate to various level of stakeholders.
- Has experience working in an agile product management environment; writing stories grooming with developers managing sprints etc
- Brings energy curiosity independence humility and a sense of humor to the office every day.
FD21
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
