Technical Trainer
Technical Trainer
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Job Description
The Technical Trainer is responsible for delivering worldclass technical training and field development to our network of field service representatives and the wider TOMRA Fresh Foods business. Our Technical Trainers are trusted experts proactive adaptable and are responsible for driving a collaborative and inclusive learning culture with a strong focus on endtoend customer experience.
We are looking for a hardworking and committed individual to join our growing team:
Facilitate and deliver field development onboarding and induction training across the LATAM region to ensure Tomra Food employees are wellprepared.
Provide handson coaching for servicing installation commissioning and optimizing Tomra Food technology.
Promote inclusivity collaboration and customerfocused values in training sessions.
Assist in creating and implementing new training initiatives customer experience programs and content for LMS systems.
Conduct training needs assessments and provide targeted training solutions for skill gaps and product launches.
Deliver webinars maintain skills matrices and report on training effectiveness through analytics.
Partner with field service technical support and service leadership teams to identify and address skills deficiencies with structured corrective training.
Qualifications :
About you:
Strong verbal/written communication in Spanish and English confident presentation abilities and the capacity to convey complex technical concepts in an engaging and comprehensible manner.
Relevant experience troubleshooting electrical and mechanical equipment with a solid understanding of electronics/electrical assembly wiring and technical procedures.
Proven customer service skills a positive mindset and the ability to interact effectively with clients managers and diverse audiences.Work Environment Adaptability: Ability to operate in diverse settings including open offices industrial worksites food processing plants farms and varying temperature conditions.
Relevant degree or certification in management engineering mechanical/electric trade; project management experience is a plus.
Proficiency in MS Office ability to read and analyze technical documentation and solve practical problems effectively.
At least 2 years in adult learning peer coaching and presentation delivery with additional experience in service delivery environments and preferably in the AgriTech industry.
Additional Information :
You will have longterm career opportunities with a globally renowned company and the following:
- Complementary Health Insurance
- Life Insurance
- Employee Assistance Program (EAP)
- Referral and Jubilee bonus
- National Holidays and Christmas Bonus
- Flexible Working Arrangements
- Professional Training and Development
- Onsite car parking
- Global Career Opportunities with strong record for internal promotions
At TOMRA we proudly recognise cultural diversity inclusiveness of thought and individuals to create a great working environment for our employees. So even if you dont think you tick all the boxes and the requirements but you have what it takes we would still like to hear from you.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
