Rules Consultant Compliance and Data Analytics

Team Summary                              

The Risk team in Visa is overseeing Strategic Risk Management with responsibility for championing security in the industry and maintaining the integrity of the Visa Payment Ecosystem. This complex and fast evolving ecosystem includes Issuing and Acquiring banks Merchants Cardholders and Service Providers such as processors device manufacturers and payment gateways. The Risk comprise of many business functions looking after Fraud and Risk Reduction Visa Rules Compliance and Standards Credit Risk Settlement Management etc.

The role of the Visa Rules Compliance and Standards team (RCS) is to establish and enforce common interoperable rules and standards for our products and services by which clients must operate their Visa programs. The services provided include Rules management Dispute adjudication Contract management and external Standards Body Management which are provided to ensure the safety security and integrity of the payment system and to support Visa clients in the development of their electronic payments business.

What a Consultant does at Visa:

This is an individual contributor role responsible for providing technical and functional support with respect to creating and implementing compliance solutions that meet regulatory and strategic compliance objectives of Visa. The jobholder will help coordinate important programs promoting the integrity of Visa transactions. The position will be primarily accountable for investigating Visa Rule violations in relation to Marketplace Cross Border Acceptance Digital Wallet Merchant Category Code Crypto Merchant Data Quality Dynamic Currency Conversion Minimum Approval Rate Fraud Reporting Visa Direct.  Programs managed by this role may change over time based on Visas Compliance needs.

The role will also be accountable for creating new or modifying existing compliance programs as well as developing detailed data analyses to support these programs. That will include management of data reporting executing analysis over trends and dependencies to drive program efficiency.

The role will manage internal and external relations within the context of compliance negotiations and enforcement (noncompliance assessments) and process escalation where appropriate to the Rules and Compliance senior management with the intention of ensuring minimal brand and reputational risk exposure to the Visa Inc. enterprise. The role will also be setting the direction for compliance enforcement initiatives which often involves complex and strategic issues that need oversight at an executive level given the precedence of such issues in the network.

The role will work independently under limited supervision. The compliance issues are often difficult and mildly complex in nature. The role may help coordinate wider crossfunctional projects delegate tasks and ensure high quality of work within the function.

The role will influence others within job function and may provide guidance to lowerlevel professionals.

The expectations of this role include the following and is not limited to:

• Ensuring Clients are compliant with the rules via monitoring investigating and validating the compliance status of Clients and where necessary pursuing corrective and negotiated action with the Clients to bring them into compliance
• Tracking and control of Compliance actions plans as submitted by Clients and ensuring they are managed through resolution.
• Providing consultation on Visa rules and on proactive compliance program requirements and where required min training to support program enforcement.
• Creating analysis of transaction data and various research to identify noncompliant activity or trends
• Ensuring all management information statistics reporting and performance criteria and trends relating to Compliance processing are collated and analyzed and fed back to team members to help define the compliance strategy for Visa Inc. globally and regionally.
• Assist the Head of Global Compliance and Team leads in preparation of the annual strategy budget objectives and plans to support the relevant compliance programs.
• Participating in the development new and modify existing compliance initiatives to align with RCS strategy Visa strategy and objectives.
• Managing internal and external relations within the context of compliance enforcement (noncompliance assessments) and processes escalating where appropriate to the Rules and Compliance senior management with the intention of ensuring minimal brand and reputational risk exposure to the Visa Inc. enterprise.
• Establishing and maintaining relationships with Clients and internal stakeholders in regions and globally as it relates to the responsibilities of the Rules and Compliance team; participating in activities in relation to inquiries or action plans as required.
• Execution of Rules and Compliance procedures as developed and updated over time as the function progresses.
• Management of multiple compliance actions with Business Function owners at any one time and prioritizing as appropriate.

Why this is important to Visa

The role is primarily accountable for support global compliance programs and initiatives and addressing all inquiries and all potential violations. 

The role will lead internal and external relations and escalations where appropriate with the intention of ensuring minimal brand and reputational risk exposure to the Visa. The role will operate with senior Visa Inc. staff and Regional Management as well as senior level officers of Clients to facilitate compliance with the Visa Rules and/or impose NCAs to incent compliance.

Projects you will be a part of:

As part of the team you will get opportunity to work on strategically important compliance initiatives for clients and Visa including but not limited to:

Working with incountry HUB and global business teams to support proactive initiatives as required

Working with regional and global stakeholders to ensure interoperability system security and integrity through compliance enforcement initiatives

Engage in learning and understanding new products services risk and government initiatives as part of your work to support Visa and RCS objectives

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 23 set days a week (determined by leadership/site) with a general guidepost of being in the office 50% or more of the time based on business needs.

Qualifications :

What you will need:
You will have an ability to diagnose issues operate data and take the lead in driving compliance enforcement collaboratively working across Visa and regionally as required. As a candidate you should have:
5 years of extensive relevant work experience with a Bachelors Degree
Strong interpersonal skills and proven abilities in negotiating and influencing customers and staff at all levels including strong written and verbal communications skills
Excellent writing and verbal skills to convey complex topics in Plain English
Strong analytical aptitude and demonstrated track record of working with data to develop businessoriented solutions as well as the ability to apply sound business analysis to limit the downstream impact of decisions. Proficiency in data visualization (Tableau PowerBI or Excel)

Proven project management skills to coordinate divergent interests commensurate with managing a team/direct reports and working on multifaceted compliance programs at an international level
Experience gathering business requirements and translating needs into successful deliverables; Ability to represent technical and business issues and solutions to multiple levels internally and externally to support strategic organizational plans.
Excellent research and analytical skills and advanced planning organizational and problemsolving skills.
Experience working crossculturally and in remote situations and ability to effectively work under pressure and adhering to tight deadlines
Ability to set priorities and manage expectations and work both as part of a team and independently.
Visa experience or indepth knowledge of the payment solutions industry is highly desired especially Card Payments ACH or Push Payments; knowledge of the Visa Rules highly desired
Working (intermediate) knowledge of Microsoft Office SharePoint Vision Power Bim etc
What will also help:
Extensive experience with other payment scheme or card departments a Regulatory Body a Card Membership Organization or other Financial Industry body and knowledge of Visa Rules
Awareness and understanding of Visa and Client / Industry business priorities
Understanding of Visa products services and systems
Multilingual capability in at least one other language is a plus

Additional Information :

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race color religion sex national origin sexual orientation gender identity disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

Remote Work :

No

Employment Type :

Fulltime