First impressions are everything! As a Reception Agent you will take care of the guests from the moment they arrive through to their departure by ensuring they have a memorable experience with us.
What is in it for you
- Learning programs through our Academies
- Opportunity to develop your talent and grow within your property and across the world!
- Employee benefit card offering discounted rates at Accor worldwide
- Ability to make a difference through our Corporate Social Responsibility activities like Planet 21
What you will be doing
- Greet checkin respond to requests and settle accounts while providing exceptional service
- Take initiative to add a personalized experience
- Proudly promote the hotel facilities looking for opportunities to enhance a guests stay through upselling
Qualifications :
- Team spirit
- Enthusiastic
- Spontaneous and empathic
- Good listening skills and ability to anticipate
- Good presentation confident speaking skills
- Dynamic
- Sales oriented
Additional Information :
- experience is an asset
- Prior experience working with Opera or a related system
- Fluency in English and French Dutch is a plus.
Remote Work :
No
Employment Type :
Fulltime