Frasers Department Store - Assistant Store Manager
Frasers Department Store - Assistant Store Manager
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Salary Not Disclosed
1 Vacancy
Job Description
Key Result Areas and Competencies:
1. Operations:
Assist with all store operations and deliver to expectation on all KPIs
Support with the planning of workload to ensure a productive and efficient team
Make confident decisions and delegate to the team effectively
Support with compliance of process and procedures whilst maintaining a safe and healthy environment for both the team and customers
Assist with training and coaching the team to best practice
Use business communication tools to monitor completion of tasks and meet deadlines
2. Controls:
Use reports to ensure wage controls are met on a weekly basis assisting with resolving any issues quickly and effectively
Support with planning store schedules in line with store trading patterns and business expectation
Assist with compliance for processing of payroll issues and problemsolve effectively
Support with store daily structure to ensure the store meets compliance customer service and security standards
Be accountable for controlling wages and the store in the absence of the Store Manager
3. Sales
Understand business and customer expectation and motivate the team to deliver an excellent customer experience
Understand product features and benefits and assist with training the team to maximise sales opportunity
Understand assigned KPI targets and support with tracking against these targets as well as communicating to and motivating the team.
Understand the retail industry business challenges competitors and customers with a strong commercial awareness
Use reports to analyse and support with commerciality of key products to impact sales and profitability
Interpret merchandising guidelines to the sales floor with strong commerciality and efficiency
4. Development
Assist with identifying internal talent and support performance management processes to drive exceptional performance
Support with identifying performance issues and escalate professionally to the Store Manager
Be selfdriven in own personal development take on developmental feedback constructively
Understand and promote Frasers Group core values and coach the team to engage with these values
Encourage feedback from team and be a point of contact between the team and Store Manager
5. Leadership and Management
Inspire the team and act as a role model
Support with coaching and motivating the team to achieve success
Take responsibility of key areas to assist the Store Manager and be accountable for any outcomes
Develop relationships with the store team and ensure everyone is working to the same goals
Work with your Store Manager and contribute to the success of the store as a whole
Please note this is a full time permeant contract 45h per week working 5 days over 7.
Qualifications :
The requirements
- 3 years Management experience working in a fast paced high volume retail environment
- Ability to positively impact results in sales payroll and stock loss
- Proven record of developing talented individuals
- Must be able to work well under pressure and to strict deadlines
- Committed to supporting the store manager to achieve the highest store standards and customer service
- Background in fashion/sports retail
Additional Information :
The Rewards:
- Basic rate salary 33101 per annum
- Weekly/Monthly & Quarterly Commercial Bonuses
- Commission on a wide range of products
- Join the Fearless1000 Incentive Scheme watch THIS video to find out more
- We offer a wide range of Development Courses with National Qualifications
- 40% Uniform discount
- Cycle to work scheme
- Long service awards
- Excellent career development opportunities
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
