Role Cybersecurity Delivery Manager with IAM/PAM Projects
Location: Overland Park Kansas or Seattle/WA
Job Type: Contract/W2/Fulltime
Cybersecurity Delivery Manager with implementation with IAM/PAM Projects ( Only IAM/PAM Projects )
Experience : 20 years
Job Summary
We are seeking a seasoned Cybersecurity/IAM Senior Delivery Manager with 20 years of experience in managing largescale enterprise customers and delivering complex Identity and Access Management (IAM) and Privileged Access Management (PAM) solutions. The ideal candidate should have strong technical expertise in IAM/PAM technologies and a proven track record of leading highperforming teams and driving customer success.
Roles and Responsibilities
- Oversee the endtoend delivery of largescale IAM/PAM projects ensuring successful completion within agreed timelines scope and budget.
- Partner closely with the Executive Account Manager and Sr. Technical Lead to develop delivery strategies pursue new business opportunities and ensure successful program execution
- Act as a trusted advisor to customers providing strategic guidance on IAM/PAM initiatives roadmaps and implementation best practices.
- Manage the adoption of industry standards and frameworks for IAM/PAM solution delivery.
- Lead technical teams in deploying configuring and integrating IAM/PAM solutions including CyberArk HashiCorp SailPoint and Microsoft Entra (Azure) ID/AD.
- Serve as the primary escalation point for technical issues ensuring swift resolution and minimal disruption.
- Build and maintain strong relationships with customer stakeholders fostering trust and satisfaction.
- Conduct workshops and discussions to align technical solutions with business objectives.
- Provide technical leadership to ensure solutions meet organizational security policies and compliance requirements.
- Mentor and manage delivery teams conducting performance reviews and identifying opportunities for upskilling.
- Develop resource plans to optimize team performance and project delivery efficiency.
- Collaborate with sales and presales teams to identify and pursue business opportunities.
- Create strategic roadmaps to enhance IAM/PAM maturity compliance and operational efficiency.
- Stay informed on emerging trends and advancements in IAM/PAM and broader cybersecurity domains.
- Manage multivendor environments and facilitate seamless integration of additional security tools and technologies.
- Coordinate and lead major incident management calls ensuring effective communication with internal and external stakeholders.
- Collaborate with senior management to define operational strategies based on customer feedback and satisfaction metrics (CSAT).
- Monitor delivery processes identify areas for improvement and implement measures to enhance customer satisfaction and operational excellence.
Skills & Qualifications
- Bachelors degree in computer science Information Technology or related field.
- Required certifications: At least one of the following: CISM / CISSP
- Preferred certifications: PMP / PRINCE2
- Strong communication and presentation skills with the ability to effectively interact with technical and nontechnical stakeholders.