Credit Controller
Credit Controller
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Job Description
Join our vibrant team at our Head Office in Longtown as a Credit Controller! If you have a passion for finance and thrive in a fastpaced environment this is the perfect opportunity for you.
To be successful in this role you must be experienced in all aspects of credit control and demonstrate familiarity with credit agencies and other information services. You should possess a professional telephone manner exercise a high degree of accuracy and be confident in using Excel spreadsheets and outlook. Experience in using SAP Business One would be advantageous.
We are in search of individuals who are courteous wellpresented and willing to put in the effort. If this describes you then you are the perfect candidate.
Responsibilities and Duties:
Solely responsible for your own ledger with an approximate ledger value of 2 million ranging fromcustomers per ledger.
Expected to prioritise your own workload and contact all customers on your ledger bringing in cash to meet your individual and team monthly targets.
Allocate all forms of incoming payments to customer accounts accurately.
Communicate effectively with all head office departments branches nationwide and external bodies.
Answer incoming calls from customers and deal with queries or pass them onto the relevant department.
Liaise with branch/regional sales offices to rectify any invoice queries and raise credit notes according to company procedures in a timely manner.
Make informed credit limit decisions for customers following set company procedures and carry out stop lists for overdue accounts.
Have the capability to troubleshoot daytoday problems ensuring the same problem doesnt recur in the future.
Maintain and keep uptodate customer credit limits with the ability to be proactive and obtain higher credit limits for key customers as needed through the company insurance provider.
Maintain a very detailed ledger and follow set company procedures to notify/escalate potential bad debts.
You must UK based with the right to work please do not apply from abroad this is not a role that can be sponsored.
Qualifications :
A solid understanding of customer operations processes is beneficial as is familiarity with best practices in customer service operations. While knowledge of the SAP Business One System is advantageous it is not mandatory.
Additional Information :
Benefits
- Competitive salary
- Contributory pension scheme
- Staff discount
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
