Job Title: Operations Manager
Location: Remote (Ability to work within specified time zones as needed)
Work Schedule: Flexible based on employers needs typically Monday to Friday.
Company Overview:
Sagan is an exclusive membership community for top executives founders and CEOs seeking to hire and maximize the impact of international talent. We bridge the gap between global talent and USbased businesses connecting candidates from vibrant regions like Latin America the Philippines India Pakistan Bangladesh and Africa with leading American companies. Discover a world of career possibilities with Sagan.
Position Overview
We are seeking a strategic and resultsdriven Operations Manager to oversee business operations improve efficiency and ensure smooth execution of company processes. This role requires a strong leader who can analyze data optimize workflows and manage crossfunctional teams to drive operational excellence.
The ideal candidate has experience in highlevel operations management with the ability to identify bottlenecks implement automation and scale processes efficiently. If you excel in problemsolving leadership and process optimization this role offers an opportunity to make a significant impact.
Key Responsibilities
- Team & Resource Management Oversee operational teams ensuring staffing scheduling and task execution align with business goals.
- Process Optimization & Automation Implement workflow enhancements using automation tools (Zapier Make AIdriven systems) to improve efficiency.
- Project Oversight & Execution Ensure projects stay on schedule within budget and meet key performance goals.
- Data & Performance Tracking Utilize Excel Google Sheets and reporting tools to analyze trends track KPIs and provide strategic insights.
- ProblemSolving & Issue Resolution Act as the escalation point for operational challenges resolving realtime issues that impact performance.
- CrossFunctional Leadership Collaborate with sales finance and field teams to align operational strategies with company objectives.
- Technology & Systems Implementation Leverage CRM platforms (Go High Level HubSpot) project management tools (Notion Asana) and automation solutions to drive operational efficiency.
- Strategic Growth Initiatives Identify opportunities for scaling operations process improvements and costsaving measures.
Qualifications
- 5 years of experience in operations project management or business process optimization.
- Strong leadership abilities with experience managing teams vendors and crossdepartmental collaboration.
- Expertise in data tracking and performance analysis with proficiency in Excel Google Sheets and KPI reporting.
- Techsavvy with experience using CRM systems automation tools (Zapier Make) and process improvement methodologies.
- Proven ability to scale operations manage workflow efficiency and implement system improvements.
- Exceptional problemsolving skills with a proactive approach to identifying and resolving challenges.
- Excellent communication and organizational skills with the ability to manage multiple priorities in a fastpaced environment.
Nice to Haves
- Experience in logistics construction landscaping or servicebased industries.
- Familiarity with financial operations budgeting and forecasting.
- Background in process automation and AIdriven operational efficiencies.
- Experience managing remote teams across multiple time zones.