CONVERSION RETENTION AGENTS
CONVERSION RETENTION AGENTS
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Job Description
Job Title: Conversion and Retention Agent
Location: Sofia Bulgaria
About Us:
Our client is a dynamic company in the Forex industry committed to growth and excellence. We are expanding our team and need motivated individuals who can contribute to our success.
Job Overview:
As a Conversion and Retention Agent you will play a crucial role in boosting client engagement and satisfaction. Your main responsibilities will include converting leads into active clients and fostering longterm relationships with our existing clients.
Key Responsibilities:
- Engage with potential and existing clients to promote Forex products and services.
- Utilize effective communication and persuasion skills to convert leads into paying customers.
- Provide exceptional customer service to enhance client retention rates.
- Analyze customer feedback and data to identify areas for improvement.
- Collaborate with the sales and marketing teams to optimize conversion strategies.
- Maintain uptodate knowledge of industry trends and Forex products.
Qualifications:
- Proven experience in the Forex industry or related financial markets.
- Strong communication skills in English; additional proficiency in French Spanish Portuguese or Italian is highly preferred.
- Excellent interpersonal skills with a customeroriented attitude.
- Ability to work independently and as part of a team.
- Must be eligible to enter Bulgaria for a minimum of 90 days.
NOTE:
Exceptions regarding minimum experience apply specifically to candidates who speak French Spanish Portuguese or Italian all of whom must also possess a good level of English to understand the training.
Preferred Qualifications:
- Candidates with EU passports preferred.
- Experience in conversion and retention roles within the financial services industry is an advantage.
What We Offer:
- Competitive salary and commission structure.
- Opportunity to work with a growing company in a vibrant industry.
- Comprehensive training and support to ensure your success.
Employment Type
Full Time
