Senior BPC of ServiceNow HRSD On-Site
Senior BPC of ServiceNow HRSD On-Site
Posted on :
01-02-2025
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1 Vacancy
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Job Description
At Softgic we work with the most talented with those who create with those who love what they do with those who have 100% attitude because that is our #Coolture. Join our goal of making life easier with technology and be part of our team as a Senior BPC ServiceNow in HRSD module.
Compensation:
USD 15 25/hour.
Location:
Hybrid (Brasileir o Atacado Avenida do Estado Vila Prudente S o Paulo Estado de S o Paulo Brasil).
Mission of Softgic:
In Softgic S.A.S. we work for the digital and cognitive transformation of our clients aware that quality is an essential factor for us we incorporate the following principles into our policy:
- Deliver quality products and services.
- Achieve the satisfaction of our internal and external clients.
- Encourage in our team the importance of training to grow professionally and personally through development plans.
- Comply with the applicable legal and regulatory requirements.
- Promote continuous improvement of the quality management system.
What makes you a strong candidate:
- You have 7 years of experience in business process consulting y ServiceNow HR Service Delivery.
- You are expert business process reengineering HRM (Human resource management) y project management.
- Portuguese Native or fully fluent.
- English Conversational.
Responsibilities and more:
- Lead and manage the implementation of HR process transformations and ServiceNow HRSD solutions for clients.
- Work with crossfunctional teams to define design and optimize HR business processes and workflows in alignment with best practices.
- Assess current HR processes and systems identify improvement areas and provide strategic recommendations for optimization.
- Collaborate with internal and external stakeholders including HR leaders and IT teams to ensure the successful deployment of ServiceNow HRSD solutions.
- Provide handson expertise in configuring and implementing ServiceNow HRSD modules ensuring that they align with the client s HR objectives and requirements.
- Develop project plans define milestones track progress and ensure timely delivery of project components.
- Facilitate client workshops training and knowledge transfer sessions to ensure successful adoption of new HR processes and technologies.
- Assist in change management efforts ensuring smooth transitions to new systems and processes for clients.
- Stay updated with the latest trends and best practices in HR technology ServiceNow and HRSD models to continually offer valuable insights and improvements.
Requirements
- 8 years of proven experience as a Business Process Consultant specializing in HR projects and ServiceNow HRSD implementations.
- Strong understanding of HR processes including HR service delivery case management employee experience and HR operations.
- Expertise in the ServiceNow HRSD model including knowledge of HR Service Delivery modules such as Case and Knowledge Management Employee Service Center and HR Performance Analytics.
- Experience with HR system integrations data migrations and system configurations within the ServiceNow platform.
- Solid understanding of process mapping and business process reengineering methodologies.
- Excellent project management skills with the ability to manage multiple priorities and stakeholders.
- Strong analytical problemsolving and communication skills.
- Ability to lead clientfacing meetings presentations and workshops.
- Familiarity with agile project management methodologies is a plus.
- Based in S o Paulo Brazil and able to work onsite at least two days per week.
- Must count with CSA (Certified System Administrator) certification.
- Preferred: CISHR certification (Certified Implementation Specialist Human Resources).
Benefits
- Were certified as a Great Place to Work.
- Opportunities for advancement and growth.
- Paid time off.
- Formal education and certifications support.
- Benefits with partner companies.
- Referral program.
- Flexible working hours.
- Business process reengineering - HRM (Human resource management) - Project management - Business process consulting - ServiceNow HR Service Delivery - English - Conversational
Employment Type
Full Time
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