Business Analyst - Happay Implemenetation
Business Analyst - Happay Implemenetation
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Job Description
Job Summary:
We are looking for a candidate for Happay Implementation & Governance to lead the endtoend deployment of Happays Travel and Expense Management (T&E) solutions. The role involves working closely with customers ensuring successful implementation governance user adoption and ongoing support. You will be the primary point of contact for clients helping them optimize their workflows and maintain compliance with company policies.
MustHave Skills & Experience:
Documentation & Process Mapping: Handson experience in BRD SRS Test Cases and Process Flows.
Software Implementation: Prior experience in ERP or software implementation as part of a project team.
Business & Manufacturing Automation: Experience working as a Business Analyst for Business or Manufacturing Automation Projects.
CustomerFacing Experience: Ability to engage with clients and stakeholders effectively.
Strong Analytical & ProblemSolving Skills: Critical thinking and project management capabilities.
Excellent Communication: Proficiency in written and verbal English communication.
Knowledge of IT Delivery Life Cycle: Understanding of IT planning methodologies and tools.
Business Travel Readiness: Willingness to travel for business engagements.
Strong Interest in Emerging Technologies: Ability to assess and propose technologydriven solutions.
GoodtoHave Skills & Experience:
Experience with SaaS Implementation: Previous SaaS project experience is highly preferred.
Technical Skills: Knowledge of SQL / MySQL / NoSQL / Big Data databases Excel VBA and integration technologies.
Proficiency in Tools: Prior experience with Confluence JIRA Zoho Lucid Chart or similar platforms.
Market & Industry Awareness: Understanding of latest industry trends and innovations.
Architecture & Open Source Technologies: Familiarity with common architecture frameworks and opensource solutions.
Expertise in Advanced IT Domains: Exposure to Cloud Computing Big Data Automated BPM ESB technologies Web & Mobile Technologies Open Source Software and NextGen IT advancements.
Roles Responsibilities:
Role Expectations:
System Development & Implementation: Plan design develop and deploy efficient business financial and operational systems to support core organizational functions and business processes including data gathering and analysis.
Portal Configuration & Customization: Experience in configuring and customizing portals and builtin applications to meet business requirements.
Technical & Functional Collaboration: Act as a bridge between technical and functional teams ensuring seamless communication and alignment.
Strong Documentation & Methodology Expertise: Proficient in documentation with experience in Agile and Waterfallbased delivery models.
Value Maximization & ProblemSolving: Utilize strong analytical communication and problemsolving skills to enhance value for both customers and internal teams.
Process Optimization & Continuous Improvement: Contribute to continuous improvement initiatives streamlining internal processes for increased efficiency and effectiveness.
Requirements
Qualifications
Bachelor s Degree B.Com / BMS / BBA / B Tech / B.E. / MBA / Prior Experience as a Business Analyst
Skill sets
Understanding & Interest towards Technology (Must)
Software Solution Design
Effective communication (Written and Verbal)
Good in Documentation
Requirements elicitation & attention to detail
Well Versed with MS Office (Excel Word & PowerPoint)
Team Work
Acumen to Problem Solving
Critical Thinking
Relationship Building
Customer Service Orientation
SelfMotivated and Quick Learner
Interested in learning new products
Ability to Mutitask and simultaneously work on multiple Projects
Ability to execute tasks in high pressure environment
SQL experience (Preferred)
Benefits
Responsibilities:
Phases
Responsibilities
Documentation
Requirements Gathering
Interact with Product Teams for a Project Kick Off
Interact with Customers for seeking relevant documents and go through the documents shared
Conduct discussions with Customers for requirements gathering
List of queries to be clarified with the Customer
Solution Design
Do a thorough fitment evaluation and document it. Discuss exceptions if any with the customer and get a consent from the customer
Sign off the Blueprint
Blueprint Document
Configuration / Customization / Integration
Configure the Happay system according to agreed blueprint
Work closely with Happay for Integration related activities
Prepare a test case document and share it with Customer
Do the testing parallel to your configuration
Configuration Sheet & Test Case Document
UAT Training & Go Live
Give Pre UAT demo to customer
Initiate the UAT and provide support during UAT to the customer in resolving any issues
Get a UAT sign off with Customer
Prepare for Go Live Data cleansing User Addition etc.
Prepare for Training
UAT Tracker Training Manuals
Support
Support during stabilization
Governance
Sending weekly project updates to customer in coordination with the PMO
Daily task status update in ZOHO Projects
Present the status updates for internal project reviews
Managing L1 escalations
Present the status updates for internal project reviews
Weekly Decks
Qualifications Bachelor s Degree - B.Com / BMS / BBA / B Tech / B.E. / MBA / Prior Experience as a Business Analyst Skill sets Understanding & Interest towards Technology (Must) Software Solution Design Effective communication (Written and Verbal) Good in Documentation Requirements elicitation & attention to detail Well Versed with MS Office (Excel, Word & PowerPoint) Team Work Acumen to Problem Solving Critical Thinking Relationship Building Customer Service Orientation Self-Motivated and Quick Learner Interested in learning new products Ability to Muti-task and simultaneously work on multiple Projects Ability to execute tasks in high pressure environment SQL experience (Preferred)
Education
Bachelor s Degree - B.Com / BMS / BBA / B Tech / B.E. / MBA / Prior Experience as a Business Analys
Employment Type
Full Time
