Spare parts automobile sales
Spare parts automobile sales
Posted on :
19-02-2025
Employer Active
1 Vacancy
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Job Description
truck spare parts sales" job description entails actively selling replacement parts for heavyduty trucks to customers like repair shops fleet managers and individual truck owners requiring indepth knowledge of truck components identifying customer needs providing accurate part selection and maintaining strong customer relationships while managing inventory levels and processing orders effectively; often involving both overthecounter sales and outreach to potential clients.
Key Responsibilities:
Customer Interaction:
Greet customers and assess their truck repair needs.
Identify the correct truck parts based on vehicle specifications and customer descriptions.
Explain product features benefits and compatibility to customers.
Provide accurate pricing and quotes for parts.
Process orders and handle customer payments.
Address customer concerns and resolve issues promptly.
Product Knowledge:
Maintain comprehensive knowledge of truck parts including engines transmissions brakes suspension electrical systems and more.
Stay updated on new parts product lines and industry trends.
Understand part numbers compatibility and manufacturer specifications.
Inventory Management:
Monitor stock levels of truck spare parts and identify reordering needs.
Manage inventory accuracy by performing regular stock checks.
Coordinate with suppliers to ensure timely delivery of parts.
Sales Development:
Actively reach out to potential customers to generate new sales leads.
Build and maintain strong relationships with existing customers through regular communication and followup.
Identify opportunities for upselling and crossselling related products.
Technical Support:
Assist customers with technical inquiries regarding part selection and installation.
Collaborate with mechanics or service advisors to diagnose complex repair issues.
Required Skills:
Technical Knowledge: Strong understanding of heavyduty truck mechanics and components.
Customer Service: Excellent communication and interpersonal skills to effectively interact with customers.
Sales Skills: Ability to identify customer needs present products effectively and close deals.
Computer Proficiency: Familiarity with parts catalogs inventory management systems and sales software.
Organizational Skills: Ability to manage multiple tasks and prioritize orders efficiently.
Work Environment:
Typically based in a truck parts warehouse or dealership with potential interaction with customers in person or over the phone.
May involve lifting and handling heavy parts.
Exposure to a fastpaced environment with frequent customer interaction.
Proven experience as a sales executive or relevant role. Proficiency in English. Excellent knowledge of MS Office. Thorough understanding of marketing and negotiating techniques. Fast learning speed and a passion for sales Self-motivated with a results-driven approach. Aptitude in delivering attractive presentations. A high school degree
Education
Graduation
Employment Type
Full Time
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