Customer Data Specialist
Customer Data Specialist
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Job Description
Do you want to turn customer data into personalised experiences that drive engagement and sales Are you passionate about digital marketing customer insights and personalisation tools Do you have the technical knowhow to connect data with business strategies If so this is your chance to join JYSK as a Customer Data Specialist!
At JYSK customer data is a key element of our strategy. We are expanding our Digital Experience Platforms to get even closer to our customers. We are looking for a specialist who can bridge business needs with integration opportunities and ensure personalisation is optimally implemented across multiple channels.
WHAT WE OFFER YOU
As a Customer Data Specialist you will play a crucial role in delivering personalised experiences across all customer touchpoints. You will help connect our personalisation engine (Dynamic Yield) with other platforms to achieve 1:1 personalisation and provide valuable insights for future decisionmaking.
Furthermore we offer you:
- the opportunity to be part of an exciting journey establishing and developing the use of customer data solutions at JYSK
- to be part of an ambitious team that strives to be the voice of the customer leveraging data and insights to create an even better and more seamless customer experience
- a workplace in an international company where growth expansion and development are top priorities
- an informal and openminded atmosphere with the opportunity to collaborate and spar with skilled colleagues at all levels of the organisation
- a position with great opportunities for professional and personal development
- a strong focus on maintaining a healthy worklife balance
WHAT YOUR NEXT JOB WILL BE ABOUT
You will be part of the Marketing team working with customer data and insights to ensure our personalisation tool delivers relevant recommendations and insights across various channels including web email POS and customer service applications.
This is a new position at JYSK giving you the opportunity to shape and define how we optimise our personalisation tool. You will collaborate closely with marketing and ecommerce colleagues to ensure its full potential is realised.
Your tasks and responsibilities in the job includes:
Business Development:
- Optimise and identify new opportunities and use cases orchestrating data points across channels.
- Stay updated on new platform features and updates assessing their potential business impact.
- Ensure our personalisation engine consistently delivers business value and contributes to sales growth.
Data Management and Integration:
- Develop expertise in integration capabilities data structures and data management within the personalisation engine.
- Support the refinement implementation and testing of new integrations with JYSKs current and upcoming platforms.
- Take responsibility for the technical supervision of the personalisation platform working closely with IT and development teams to ensure efficiency and stability.
Collaboration and Communication:
- Serve as the link between the personalisation engines capabilities and stakeholders ensuring relevant use cases are implemented effectively.
- Work within an agile (SAFe) framework understanding the complexities of a large organisation in terms of development implementation and activation of use cases.
You can read more about our Marketing department here.
WHAT SHOULD YOU BRING
We are looking for a new colleague who:
- has a passion for personalisation digital marketing and customer journeys and stays updated on trends in the field
- is experienced with MarTech systems particularly personalisation tools (e.g. Dynamic Yield Optimizely Monetate) and how customer data solutions interact
- possess both technical expertise and a business mindset regarding personalisation platforms
- is an excellent communicator and fluent in English
- is independent structured and a strong team player
Additional Information :
IS THIS YOUR NEXT OPPORTUNITY Apply today!
If you have any questions regarding the position please contact Customer Data Manager Tina Winther at.
Please send us your CV with a short motivation for the position by clicking Apply. We process applications on an ongoing basis and complete the recruitment once we have found the right candidate.
ABOUT US
We believe our employees are key to our success. That is why we strive to offer development and possibilities of growing and finding new challenges within JYSK. Since our founder Lars Larsen opened his first store in Denmark in 1979 JYSK has expanded our global presence with stores and web shops in countries around the world.
Our three fundamental JYSK Values Tradesman Colleague and Corporate Spirit express the behavior and attitude that we can expect from each other. We trust each other and we believe in Empowerment and freedom with responsibility. We also take pride in rewarding engagement and a great effort among our employees. With the right attitude opportunities abound in JYSK.
JYSK wants to include everyone no matter the age gender identity race sexual orientation physical or mental ability ethnicity and experience. Together we secure our inclusive culture that encourages supports and celebrates the diverse voices of our employees. Because a great mix of minds talents and unique personalities makes us a stronger team.
For more information please visit our career page.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
