Senior UXUI Designer
Senior UXUI Designer
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Job Description
As our Senior Service Designer you will champion design excellence in every aspect of our work and firm. You will spearhead challenging complex fastpaced and innovative projects across various clients and sectors shaping design strategy and implementation whilst solving complex business and design challenges.
This role demands a blend of vision and pragmatisma leader capable of navigating complex challenges fostering strong client relationships and inspiring a global design community. As an outstanding and highly skilled design practitioner with deeprooted expertise in endtoend service design across industries and sectors you will help to define our design future.
What Youll Do
Lead and Deliver: Lead complex design projects from strategy to execution managing medium sized assignments taking complex client challenges and structuring workstreams outcomes and deliverables identifying and managing risk in the process building and maintaining strong client relationships while fostering highperforming and motivated teams.
Design Excellence: Produce exceptional design deliverables across the entire design spectrum. Drive innovation ensure quality and consistently meet project deadlines.
Strategic Leadership: Build teams that work on complex projects. Shape design approaches influence client decisions and mentor design colleagues. Contribute to business development by creating new client offers and enhancing existing ones.
Consulting: A consultant with design at your core balancing internal projects with client deliverables and ensuring seamless integration of design and business objectives. Take clients on a journey through design decisions and rationales to achieve excellent outcomes. Build strong relationships with senior clients working with PA teams to grow accounts. Lead and contribute to proposals pitches and senior client conversations.
Design Expertise:
Expertise in endtoend service design tools and techniques including service blueprinting swimlane development journey ecosystem stakeholder and service mapping
Design and launch of digital products & services
Service and HumanCentred Design Principles
Design Strategy and Implementation
User Research and Usability Testing
Prototyping and Wireframing
UX/UI Design
Visual Design
Interaction Design
Design Thinking and Innovation
Foundational knowledge of how to deploy AI technologies to achieve business needs & strategies
Use of AI technologies to help with administrative tasks and idea generation/innovation
Qualifications :
What Were Looking For
A visionary and pragmatic Senior Service Designer with a proven track record in creating and delivering successful services for private and public sector clients.
Experience in a client facing role either with an agency or consultancy where you have built strong client relationships and owned assignment outcomes. Experience of leading proposals.
Exceptional communication skills with the ability to influence senior stakeholders and present complex ideas in a structured intuitive way.
Strong analytical skills with the ability to synthesise data research and insights into clear actionable recommendations.
Experience leading crossfunctional teams ensuring alignment across disciplines and delivering highquality outcomes.
A collaborative and empathetic leadership style with a focus on mentoring developing others creating inclusive environments within teams and harnessing a culture of excellence.
Comfortable working across all PA industries including Consumer & Manufacturing Public Sector Defence & Security Energy & Utilities Financial Services and Transport
Familiarity with current trends in service design and emerging technologies such as AI automation and digital transformation. Experience with the UK Government Service Standard is a bonus.
Strong business acumen with the ability to identify new opportunities contribute to business development and build PAs reputation as a leader in product management and service design.
Strategic thinking and innovation skills are essential along with proficiency in industrystandard design tools and methodologies.
If you are passionate about driving design excellence and delivering impactful solutions we want to hear from you.
Hybrid Working
We believe in collaboration and are guided by our clients work and needs; however we value flexibility too. Our hybrid working model lets you balance work and life with most roles requiring at least three days a week in the office or on client sites. Your schedule will be shaped by your role team needs and discussions with your manager to ensure the right mix of facetoface and independent work.
Our Recruitment Process: What to Expect
Our interview process is designed to get you meeting number of people across the team youll work in and apply your designs and consultancy skills
Intro Call with the Talent Team (20 mins)
If your skills and experience match what we are looking for our talent team will reach out to arrange an introductory call to get to know you better and ask you a few questions. If we believe youre a good fit youll be invited to a firststage interview. This call also gives you the chance to learn more about us.
FirstStage Interview (45 mins)
Our initial interview is a conversational 45minute session aimed at understanding your background and experience. Youll have the opportunity to discuss a recent project showcasing your approach and process.
Portfolio Review (45 mins)
During the portfolio review youll present 213 projects to members of our team. Walk us through how you tackled each project the decisions you made and the impact of your work. We want to understand your process and how you operate.
Meeting with Our Senior Leadership Team (45 mins)
In the final stage youll engage in a 45minute discussion with a member of our senior leadership team. This is your chance to showcase your strategic thinking demonstrate your impact on clients and highlight your consultancy skills.
Making a Decision
After the interview process our hiring team will convene to discuss feedback and make a final decision. We strive to get back to you as quickly as possible.
Our recruitment process typically takes around three to four weeks. You will have a dedicated member of our Talent team to support you throughout the journey. We are committed to accommodating any reasonable adjustment requests to make the interview process more accessible. Please let us know how we can assist you.
Additional Information :
Life At PA encompasses our peoples experience at PA. Its about how we enrich peoples working lives by giving them access to unique people and growth opportunities and purpose led meaningful work.
We believe diversity fuels ingenuity. Diversity of thought brings exciting perspectives; diversity of experience brings a wealth of knowledge and diversity of skills brings the tools we need. When we bring people together with diverse backgrounds identities and minds embracing that difference through an inclusive culture where our people thrive; we unleash the power of diversity bringing ingenuity to life.
Find out more about Life at PA here.
We are dedicated to supporting the physical emotional social and financial wellbeing of our people. Check out some of our extensive benefits:
- Health and lifestyle perks accompanying private healthcare for you and your family
- 25 days annual leave (plus a bonus half day on Christmas Eve) with the opportunity to buy 5 additional days
- Generous company pension scheme
- Opportunity to get involved with community and charitybased initiatives
- Annual performancebased bonus
- PA share ownership
- Tax efficient benefits (cycle to work give as you earn)
We recruit retain reward and develop our people based solely on their abilities and contributions and without reference to their age background disability genetic information parental or family status religion or belief race ethnicity nationality sex sexual orientation gender identity (or expression) political belief veteran status or other by any other range of human difference brought about by identity and experience. We are on a journey towards ensuring our workforce is diverse at all levels and that our firm is representative of the world around us. We welcome applications from underrepresented groups.
Adjustments or accommodations Should you need any adjustments or accommodations to the recruitment process at either application or interview please contact us on
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Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
