Field Service Representative

As Field Service Representative (FSR) you will be responsible for operations maintenance and administration of one or more Water Production and/or Wastewater Treatment Plant Sites within a specific area or Island. This includes but is not limited to operating (startup shutdown monitoring adjusting process troubleshooting) routine maintenance (corrective preventive inspections troubleshooting) customer support (communication engagement and response) and Administration (Process Inventory procurement Maintenance EH&S Time Management information Systems) processes and systems.
The FSR (also known as the Operator) is expected to conduct all duties and  responsibilities operating and maintaining systems in SWRO based Water Production and/or Wastewater Treatment Systems with a priority to Health and Safety of him/herself teammates the Customer Contractors visitors and the Environment. They are expected to be able to act independently and as part of a Team to maintain Aqua Design Bahamas (ADB) standards for Customer Service Reliability and Efficiency.
The FSR is the Subject Matter Expert for Plant Operations and Maintenance processes. The FSR position is NonExempt and is expected to work overtime occasionally to support the safe and reliable delivery of water services to the Customer.

Key Characteristics (Highlight characteristics required to succeed in the role)
 

• Safety focus with a disposition to identify EH&S compliance gaps and to support improvement in these areas.
• Technically oriented and skilled in repair and maintenance mechanical and/or electrical and/or control and/or piping systems with a focus on continuous learning and improvement.
• Focus on identifying root causes of system failures trends in system failures and opportunities for continuous improvement in system performance.
• Selfstarter and collaborative with the ability to execute both independently and as part of a Team.
• Detailed oriented with the ability to plan communicate and followup.
• Disposition for quality innovation and continuous improvement of work processes.
• Ability and willingness to communicate to Customer Leaders and Team Members electronically orally and in writing.
• Ability to learn and to consistently apply Computer and Administrative skills as required.
• Excellent timekeeping and time management skills including planning and prioritization of daily tasks.
• Ability and willingness to adapt to rapidly changing environment and conditions including work response outside of normal Business Hours as required.
• Ability and willingness to operate forklift and licensed to operate a vehicle in the
  Commonwealth of the Bahamas.
• Normal senses of sight hearing smell and touch with the ability to use these senses in the detection of deviations or defects.
• Ability to walk climb stairs and ladders and to safely lift up to 40 lbs unassisted.
  Duties & Responsibilities Conducting routine (daily weekly monthly etc.) checks of the Plant and its systems while collecting data pictures readings and recording observations and uploading same in the appropriate physical and/or electronic platforms.
• Taking timely and appropriate actions to mitigate address or correct any issues identified during routine checks.
• Starting stopping (shutting down) monitoring changing and analyzing equipment and facilities as required to ensure Operational goals plans and requirements are achieved including making timely and appropriate actions to address any issues.
• Conducting regular Safety inspections to identify potential sources of injury accident product loss equipment damage environmental release or process failure reporting the same and initiating steps to correct the sources.
• Conducting routine checks of systems and equipment using available tools instruments and your senses to identify defects (deviations breakdowns damage or loss of performance) submitting work requests/orders and leading or assisting maintenance planning and scheduling to address defects.
• Executing inspection testing repair replacement adjustment or troubleshooting activities for Corrective and Preventive Maintenance work requests/orders or other maintenance directives in a safe and efficient manner including participating or leading work planning safety briefs materials parts and tools kitting workspace preparation work data recording housekeeping WO debriefing and WO reporting and close out.
• Conducting routine sampling operations and testing of feed brine product and inprocess water flows including (but not limited to preparation and transport of Off Site testing inhouse testing recording and reporting of results and taking appropriate action based on the data.
• Participation in supply chain and inventory management process by identifying required parts materials tools and equipment supporting procurement activities of same conducting onisland pickup and transport and delivery storage and disbursements and tracking records updating and reporting as required.
  Identifying the need for working with and oversight of Contractors and Vendors as required.
• Housekeeping maintenance of standards for Site orderliness and organizations and other Facilities Maintenance activities including but not limited to painting and minor building repair.
• Supporting Site Safety Security Environmental and Sustainability standards policies and procedures Participation in any training coaching meetings standdowns and where required training and coaching Team Members and other Stakeholders in Operational Maintenance and Administrative systems processes and procedures.
• Timely and accurate completion required Administrative and Customer Services tasks including but not limited to input and update of regular reports Maintenance Management Systems Process Data Systems Inventory Management Systems Safety Management Systems Time Management Systems Performance Management Systems etc.
• Regular and timely review of and response to communications including email messages memos letters SMS posting and Computer Platforms.
• Active participation in Safety Management Processes and Procedures including but not limited to Safety Briefings Risk Assessments Job Safety Analyses Procedure Review and comment Work Stoppage Incident and Concern Reporting Investigations Emergency Response and Area and Tool Inspections.
• Other duties as assigned
• Demonstrated ability to work independently and remotely with project teams
  Ability to provide customers and team members with informal training around operation and maintenance of the systems as well as Site processes and procedures
• A commitment to leadership and ability to influence others
• A commitment to Safety and the Environment and to act as a leader and champion of same.

Qualifications :

Required:

• High School Diploma (with at least 5 BGCSEs in C or above inclusive of mathematics and English language) OR tertiary level degree from BTVI UB or ADB approved institution in Technical Construction or Business field.
• At least 3 years experience in a Technical Vocational Service or Industrial Environment.
• Valid Drivers License

Preferred (if applicable):

• Certification in Water Production or Wastewater Treatment Plant Operation
• Proficiency in one or more of the following vocational disciplines: mechanical technician (rotating equipment) electrical technician instrumentation and control technician.

Additional Information :

Working Conditions

• Ability to travel within the area or island with up to 25% intraisland interisland or international travel
• Periodic need to work outside of or beyond normal working hours and 40 hours per normal working week particularly on an urgent response basis.
• Ability to Push/Pull/Lift up to 40 pounds
• Work is often exposed to weather conditions (rain sun wind)
• Ability to walk and or climb ladders unassisted.
• Ability to discern typical colors visual cues and plant sounds
• Ability to be exposed to typical water producing chemicals and additives (e.g. hypochlorite diesel calcite sulfuric acid) at/or below typical PELs without allergic reaction or hypersensitivity.

As an inclusive company Veolia is committed to diversity and gives equal consideration to all applications without discrimination.

Remote Work :

No

Employment Type :

Fulltime