- Support EndUser via SMT Ticket following ITIL Process which are maintained with defined SLA & KPI
- Contribute to problem investigation change management
- Working on Oracle PL/SQL
- Support for new feature release hotfixes
- Maintain and manage the application servers
- To the holder of this position other tasks and activities related to the current job can be assigned by linemanager
Qualifications :
- Final Year student in IT/ Computer Science or relevant background
- Having knowledge of SQL PL/SQL
- Knowledge in Service Management Tool (Redemy Service Now ServiceDesk Plus)
- Knowledge in Project and Process Management will be an advantage
- To be trained in process know how (Incident Problem Change Management)
- ITIL foundation Certificate is a plus
- Flexible and able to support in CET time zone if required (1:00PM 10:00PM)
- Have ability to work under pressure during peak periods and respecting the deadlines
- Have teamwork spirit proactive to support share workload document/share the knowledge open mindset and continuous improvement.
- Strong communication Open mindset interpersonal and intercultural skills
Additional Information :
Why BOSCH
Because we dont just follow trends we create them.
Because together we turn ideas into reality working every day to make the world of tomorrow a better place. Do you have high standards when it comes to your job So do we. At Bosch you will discover more than just work.
Benefits and Career Opportunities
- Work in one of the Best Places to Work in Vietnam
- Join a dynamic and fast growing global company (Englishspeaking environment)
- Get 13thmonth salary bonus attractive performance bonus (youll love it!) annual performance appraisal
- 100% monthly basic salary and mandatory social insurances in 2month probation
- Onsite opportunities: shortterm and longterm assignments
- 15 days of annual leave 1 day of birthday leave
- Premium health insurance for employee and 02 family members
- Flexible working time
- Lunch and parking allowance
- Good benefits of company activities
- Opportunity to work in global projects of fast developing company and being a part of innovation team contributing initiative ideas to the hitech world.
- Engage in our diverse training programs which surely help strengthen both your personal
Remote Work :
No
Employment Type :
Fulltime