We are seeking passionate and detailoriented Butlers to be the heart of creating extraordinary moments for our guests. Whether youre starting your journey in hospitality or are a seasoned professional we offer an incredible opportunity to deliver personalised worldclass service on a unique and luxurious platform.
What Youll Do:
Customer Service Excellence:
- Craft unforgettable guest experiences by providing exceptional attentive service throughout their journey.
- Prepare carriages to perfection before departure ensuring every detail aligns with guests preferences (from linens to special requests).
- Welcome guests warmly assist with luggage and ensure their comfort in their private cabins.
- Be a trusted source of information serve refreshments and create a seamless tailored journey.
Cabin Housekeeping:
- Maintain guest cabins to the highest luxury standards ensuring immaculate cleanliness and order.
- Replenish amenities and linens guaranteeing an inviting and indulgent environment.
- Deliver impeccable nightly turndown service and morning cabin refreshment adhering to every standard of care.
- Conduct regular cabin checks addressing maintenance needs promptly.
Food and Beverage Service:
- Serve drinks snacks and meals with finesse creating a private dining experience for guests.
- Handle breakfastincabin requests and for suite cabins assist with exclusive lunch or dinner service in collaboration with the team.
Safety & Emergency Preparedness:
- Prioritise guest safety by mastering emergency protocols and identifying risks proactively.
- Maintain a calm professional presence ready to handle any situation with care.
Qualifications :
What Were Looking For:
- A passion for luxury hospitality and creating meaningful guest connections.
- Experience in highend service roles (hospitality fine dining or similar).
- Flexibility with shift hours and a willingness to travel.
- Proficiency in Italian and English; knowledge of additional languages is a bonus.
- A high school diploma in hospitality or related fields is preferred but not mandatoryyour attitude and commitment matter most!
- Right to live and work in Italy.
Additional Information :
Why Join Us
- Be part of something extraordinary: Work aboard a luxury train combining heritage and modern elegance.
- Grow your career: Develop your skills and experience in a prestigious globally recognised environment.
- Create lifelong memories: Not just for our guests but for yourself as part of an unforgettable team.
Remote Work :
No
Employment Type :
Fulltime