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Join our dynamic North America Send and Onboarding team at Wise where we prioritize creating exceptional onboarding experiences for US and Canadian customers as well as anyone globally sending USD or CAD. Our team is dedicated to crafting a seamless and intuitive profile onboarding flow ensuring our verification processes are compliant efficient and costeffective. Join us and make a tangible impact on how our customers experience Wise from the very start of their journey.
Qualifications :
Key Responsibilities:
Onboarding Flow Development: Design build and maintain intuitive onboarding experiences using Java Spring Boot and RESTful API services targeting smooth navigation for US and Canadian customers sending USD and CAD. Prioritize userfriendly compliant and efficient processes to streamline account creation and verification.
Verification System Optimization: Continuously analyze and enhance verification processes to ensure compliance minimize friction and reduce costs while maintaining system robustness and reliability.
CrossFunctional Collaboration: Partner with product compliance and customer support teams to prioritize projects that enhance customer onboarding. Leverage strong communication skills to effectively manage expectations and deliver seamless integration of new features.
CI/CD and Deployment: Use Docker and Kubernetes for deploying scalable onboarding solutions implementing CI/CD pipelines with Jenkins and GitHub Actions to streamline the development lifecycle.
Distributed Systems and Scalability: Utilize knowledge of distributed systems and microservices architecture to ensure that onboarding processes can scale with increasing demand maintaining excellent performance and reliability.
Performance Optimization: Engage in query optimization and schema design for relational databases including MySQL MariaDB and Postgres to ensure efficient data handling.
CustomerCentric Mindset: With a sharp focus on customer needs leverage a datadriven approach to make strategic decisions that drive the success of our onboarding and send services fostering a seamless customer journey from the outset
Please Note:
Proficiency in Java Spring Boot and RESTful services is essential. Familiarity in frontend development using React and caching solutions like Redis and Caffeine is beneficial. Additionally willingness to travel and collaborate with team members in different global offices is expected.
Additional Information :
What We Offer:
RSUs in a rapidly growing company
Competitive base salary of $145000 $180000 depending on experience
An annual selfdevelopment budget
Medical dental & vision insurance including HSA and FSA options
Companypaid: Life Insurance Short & LongTerm Disability and an EAP program
Flexible working model a mix of working from home and from the office
Relocation expenses covered
25 days PTO 15 sick days 11 holidays 5 compassionate leave days 3 paid Me days and a paid volunteer day annually. Yes 60 days off!
A paid 6week sabbatical leave after four years
18weeks of paid parental leave after a year with us
401k with up to a 4% employer match
2025 Austin BuiltIn Best Award winner for Best Places to Work and Best Large Places to Work
For everyone everywhere. Were people building money without borders without judgement or prejudice too. We believe teams are strongest when they are diverse equitable and inclusive.
Were proud to have a truly international team and we celebrate our differences.
Inclusive teams help us live our values and make sure every Wiser feels respected empowered to contribute towards our mission and able to progress in their careers.
If you want to find out more about what its like to work at Wise visit Wise.Jobs.
Keep up to date with life at Wise by following us on LinkedIn and Instagram.
Remote Work :
No
Employment Type :
Fulltime
Full-time