The Microsoft Licensing Specialist will support & engage around Microsoft Enterprise customers by providing licensing expertise and trueup support for both new and existing clients.
Responsibilities:
- Client Workshops and Presentations: Conduct regular workshops and engaging presentations for our clients helping them understand the intricacies of Microsoft solutions.
- PreSales Support: Collaborate with our Solutions Sales team as a Subject Matter Expert (SME) providing insights and technical guidance during presales activities.
- Data Analysis and Reporting: Dive into complex data sets analyze trends and create actionable reports that drive informed decisionmaking.
- Strategic Consulting & Advice: Offer strategic recommendations to align customer roadmaps with Microsofts technology and license stack. Translate licensing options and financial impacts empowering organizations to negotiate effectively.
- Customer Support: Provide exceptional support to our clients addressing their queries and ensuring their satisfaction.
Essential Competencies:
- 3 years of handson experience with Microsoft software licensing (SAMbased or sales equivalent).
- Solid business acumen with the ability to translate technical requirements into business terms.
- Indepth and strategic understanding of Microsoft Licensing programs tools (Explore.ms poet partner selfservice) and platforms.
- Understanding of operations processes for transacting Microsoft Volume Licensing.
Job Requirements:
- Extensive experience in negotiating software proposals for Microsoft offerings.
- Indepth knowledge of Microsoft licensing and contracts practices and terms and conditions and a strong (general) understanding of Microsoft solutions and services.
- Experience working within IT Software Asset Management or related domains.
- Strong people skills with a passion for customer service.
Strong Plus:
- Exam 70705: Designing and Providing Microsoft Licensing Solutions to Large Organizations (or equivalent).