To support our Account Management team we are looking for a teamoriented and dedicated individual with professional experience to start immediately. We are seeking someone who actively thinks along contributes their own ideas and is ready to help us develop and improve solutions to combat the number one cause of death sudden cardiac arrest.
We are a mediumsized company in the medical technology sector based in Bochum offering innovative lifesaving solutions from the world market leader PHILIPS to our customers in Germany and to many global and Fortune customers worldwide.
Tasks
- Manage and develop relationships with Corporate and Fortune 500 clients (primarily English speaking) ensuring high levels of satisfaction and longterm partnerships.
- Act as the primary point of contact for key clients overlooking each program handling inquiries escalations and strategic discussions.
- Identify new business opportunities within existing accounts and drive upselling and crossselling initiatives.
- Analyze client needs and offer tailored solutions to maximize customer success.
- Collaborate closely with internal teams (Sales Product Customer Service) to ensure seamless client support and service delivery.
- Provide reports and insights on client performance contract management and account growth.
- Stay up to date with industry trends competitor activities and client needs to proactively adapt strategies.
Requirements
- Bachelor/ Master Degree in business administration (or similar) or several years of experience in Account Management preferably managing large corporate or enterprise clients.
- Proven ability to build strong longterm relationships with key stakeholders at all levels.
- Strong problemsolving skills and ability to proactively address client challenges.
- Ability to quickly adapt to new systems and tools.
- Excellent communication negotiation and presentation skills.
- Fluent English skills (C1/C2 level) are essential; additional language skills such as German or French are a plus.
- Core working hours but willingness to work flexible hours for responses in other time zones.
- Proficiency in MS Office Suite.
Benefits
- A secure job in an internationally growing company in the expanding medical technology / IoT market as a fulltime permanent position
- An interesting and varied role in a friendly team
- Excellent public transport connections and discounted company tickets
- Flexible working hours with the option of flexitime
- Possibility to work from home by arrangement
- Modern office with air conditioning
- Company training and development
- Company events
- Company phone (where applicable)
- Free beverages
- Free parking
- Employee discount program
Are you ready to apply your skills in an innovative company Join our team at Medic Assist and apply today!