VWAN Support Services
VWAN Support Services
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Not Disclosed
Salary Not Disclosed
1 Vacancy
Job Description
Remote
Contract
Note We require experienced vWAN SMEs to manage the service once in operation automating incident detection and escalation processes where possible.
Service Scope
- vWAN 24 x 7 support:
- Monitor and troubleshoot Azure VWan network infrastructure using Azure monitor and SolarWinds
- Proactively identify manage and resolve events incidents and problems
- Proactive reporting and management information
- Routing Intent and Routing policies including exceptions where appropriate
- Management of Palo Alto Cloud NGFW integrated into vWAN hub. This will include management of Advanced Threat Protection features like Antivirus Antispyware Vulnerability protection URL filtering file blocking and Wildfire in addition to firewall rules
- VPN monitoring (Microsoft Native solution) includes failover and failback when there is an outage/maintenance where automated failover and failback is not available diagnostics and troubleshooting.
Employment Type
Full Time
