Telecom Engineer 3 - NE

Telecom Engineer 3

Embark on an electrifying career journey with one of the nations top energy providers as a Telecom Engineer 3 where your passion for technology meets the energy of progress. Join our innovative team to engineer robust networks empowering the future of energy delivery and contributing to the electrification of communities across the nation.

Description

Hybrid Days: TUES AND WED PLUS ONE OTHER DAY OF THEIR CHOICE

Job Summary

As a Network Operations Engineer you will be the goto expert for troubleshooting and resolving complex network issues. These can be related to WAN LAN routing switching and wireless technologies.

• This is a troubleshooting/breakfix role requiring a strong understanding of network protocols.
• This position is responsible for the operational support of complex enterprise network solutions.
• This position requires a thorough understanding of TCP/IP routing switching wireless and a general understanding of datacenter and network security technologies.
• Familiarity with network automation and monitoring are additional skills that are highly valued.
• The successful candidate will be a selfstarter who excels with little supervision and works with small teams using Agile engineering principles.

Responsibilities

• Support internal data networks with focus on improving reliability
• Troubleshoot LAN WAN and wireless network performance issues
• Perform troubleshooting and analysis of appliances such as firewalls and WAN accelerators
• Provide timely resolution to trouble tickets
• Contributes to and participates in network improvement initiatives
• Participates in oncall rotation duties
• Collaborate across all tiers of operations organization

Basic/Required Qualifications

• Bachelors degree in Information Technology from a fouryear college
• In addition to required degree two (2) years minimum of related work experience
• In lieu of Bachelors degree AND two (2) years minimum of related work experience listed above High School/GED AND six (6) years minimum related work experience
• Networking Protocols: Proficiency in understanding configuring and troubleshooting networking protocols and technologies.
• Routing and Switching: Ability to troubleshoot complex routing and switching issues.
• LAN/WAN Technologies: Knowledge of Local Area Network (LAN) and Wide Area Network (WAN) technologies including VLANs Ethernet MPLS ACI ISE and SDWAN.
• ACI: Experience with ACI fabric configuration and troubleshooting including spine and leaf switches application policy infrastructure controllers (APICs) and tenant configurations.
• Wireless Networking: Familiarity with wireless standards wireless security protocols and wireless network configuration and troubleshooting.
• Network Monitoring and tools: Proficiency in using networking tools to proactively identify and resolve network performance issues (ThousandEyes LiveAction Solarwinds Wireshark etc.).
• Network Troubleshooting: Strong problemsolving skills to diagnose and resolve network connectivity and performance issues in a timely manner.
• Network maintenance: experience with performing Cisco IOS updates.
• Continuous Learning: A commitment to staying updated with the latest networking trends technologies and best practices.

Desired Qualifications

• Industry certifications such as CCNA CCNP Network
• Prior work experience in providing Tier 2 network operations support
• One year experience with Microsoft (MS) Windows Operating Systems and MS Office
• Demonstrates ability to work independently with some direct supervision or review
• Proficient troubleshooting & problemsolving skills
• Good written and oral communication skills
• Effective interpersonal skills (listening conflict management approachability negotiations)
• Ability to effectively prioritize activities and focus team efforts basedon priority