Senior Manager Presales Solution Consulting - Manufacturing industry
Senior Manager Presales Solution Consulting - Manufacturing industry
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Job Description
The Senior Manager Solution Consulting for Manufacturing will ensure that they have an effective motivated team of highly skilled resources to support innovation cycles within the Partner ecosystem to facilitate both vertical and horizontal valuebased solutions. ServiceNow is the leading Enterprise Service Management suite the platform to digitalize and automate customer processes with the power of GenAI.
The Solution Consulting (presales) organization is a vital and wellrespected part of the sales ecosystem at ServiceNow who are expected to deliver spectacular interactions and experiences. Our mission is to consult our customers in their decision making by matching their use cases with the capabilities of our NOW platform. We demonstrate the possibilities and benefits of ServiceNow to make the world of work work better for everyone.
The SC core purpose is to develop customer opportunities using our Value Selling method. Our aim is to position the NOW platform with ServOps as the foundation and to extend our footprint over our technology customer employee and creator worklows. We achieve this through discovery conducting demos developing use cases with the customer addressing all technical questions responding to tenders successfully positioning against competitors highlighting added value and financial benefits (BVA) assisting in partner selection and creating a roadmap with the customer.
The ideal manager will create a repeatable process driving results and outcomes in a multifold agenda including:
- Achieving results and outcomes by establishing clarity and structure setting goals and driving execution.
- Leading people by developing a vision providing direction assessing performance retaining / develops talent.
- Functioning as a technical lead who drives territory planning coowning pipeline development coaching for success and contributing to close deals.
- Being visible as a deal executive by sponsoring key opportunities and managing Clevel relationships with customers and partners.
- Engaging as an orchestrator representing the team as an interface to other internal stakeholders such as Sales Marketing and our Business Units
Qualifications :
To be successful in this role you have:
- Experience in leveraging or critically thinking about how to integrate AI into work processes decisionmaking or problemsolving. This may include using AIpowered tools automating workflows analyzing AIdriven insights or exploring AIs potential impact on the function or industry.
- 3 years experience in building or leading presales or professional services teams alternatively leading functional teams on the customer side in the manufacturing industry
- 3 years experience of standard approaches to coaching mentoring and managing a team of senior level professionals
- Ability to collaborate and interact at multiple levels internally and externally (Enterprise Architects Technical Architects Offering Managers (Senior) Directors VPs and CXOs)
- Ability to motivate and inspire a growing team of leading Solutions Consultants
- Strong internal matrix leadership and relationship building abilities with cross functional counterparts
- Ability to prioritize resources and broker internal compromise to achieve the best outcomes for our corporation across competing internal priorities
- Able to articulate and logically communicate concepts with technical and nontechnical audiences
- Experienced with project problem diagnosis solution development client communications facilitation of decision making documentation managing expectations and team leadership
- Experience of working with Service Providers Outsourcers and Global System Integrators
- Proven ability to bridge the Strategic what of market outcomes to the technology How of ServiceNows approach in the context of compelling financial why of improved margins agility and growth through the NOW Platforms unprecedented ability to transform the gotomarket of the Retail CPG and Sports ecosystem
- Ability to manage change and ambiguity with an actionorientation/drive must thrive in a dynamic environment
- Fluency in German and English
Not sure if you meet every qualification We still encourage you to apply! We value inclusivity welcoming candidates from diverse backgrounds including nontraditional paths. Unique experiences enrich our team and the willingness to dream big makes you an exceptional candidate!
Additional Information :
Work Personas
We approach our distributed world of work with flexibility and trust. Work personas (flexible remote or required in office) are categories that are assigned to ServiceNow employees depending on the nature of their work. Learn more here.
Equal Opportunity Employer
ServiceNow is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race color creed religion sex sexual orientation national origin or nationality ancestry age disability gender identity or expression marital status veteran status or any other category protected by law. In addition all qualified applicants with arrest or conviction records will be considered for employment in accordance with legal requirements.
Accommodations
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete any part of the application process or are unable to use this online application and need an alternative method to apply please contact for assistance.
Export Control Regulations
For positions requiring access to controlled technology subject to export control regulations including the U.S. Export Administration Regulations (EAR) ServiceNow may be required to obtain export control approval from government authorities for certain individuals. All employment is contingent upon ServiceNow obtaining any export license or other approval that may be required by relevant export control authorities.
From Fortune. 2024 Fortune Media IP Limited. All rights reserved. Used under license.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
