Coast to Coast Connections is seeking a friendly and motivated EntryLevel Customer Service Representative to join our team. This is a great opportunity for individuals looking to gain experience in customer service nonprofit outreach and community engagement while making a positive impact.
In this role youll assist in supporting our clients answering inquiries and ensuring excellent customer service during events.
Key Responsibilities:
- Engage with customers in a friendly and professional manner answering questions and providing information about our nonprofit partners.
- Assist with event setup ensure customer needs are met and help create a positive experience for attendees.
- Address customer concerns quickly and effectively ensuring customer satisfaction.
- Learn and share information about the nonprofits we support and the services they provide.
- Help track customer interactions feedback and donations during events.
- Work with the team to ensure events run smoothly and customer needs are met.
Requirements
High school diploma (or equivalent).
Strong communication and interpersonal skills.
Positive attitude with a passion for customer service.
Strong problemsolving and conflictresolution abilities.
Organized and able to multitask in a fastpaced environment.
Motivated and eager to contribute to community causes.
Ability to work flexible hours including weekends.
Benefits
HandsOn Experience: Develop skills in customer service nonprofit outreach and event management.
Career Growth: Opportunities for advancement within the company.
Competitive Pay: Starting pay with performancebased bonuses.
Supportive Team: Join a dynamic and collaborative work environment.
Make a Difference: Play a key role in supporting meaningful community causes.
On-the-job training Advancement opportunities based on performance Travel opportunities Management development Supportive, high-energy, team environment