Transportation Operations Manager - Equipment Supply Chain ESC
Transportation Operations Manager - Equipment Supply Chain ESC
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Salary Not Disclosed
1 Vacancy
Job Description
The Transportation Operations Manager will work with logistics business leads to define and manage roadmaps and manage operations to effectively deliver on the ESC program objectives. Review impacts to logistics and develop mitigation strategies. Influence decisions and change management through collaboration leadership and a customerfocused approach. Provides functional subject matter expertise and anticipates customers needs. Interface with multiple vendors and partners to gather and synthesize detailed business requirements.
Key Responsibilities:
- Build customer relationship and provide excellent customer service understanding their needs and goals
- Identify and address issues that impact customer satisfaction and improve customer experience
- Serve as the main point of contact for customer queries/problems regarding ESC
- Build and present executive ready presentations and written reports to major stakeholders
- Lead project calls discussing progress risks challenges and ultimately facilitate decisionmaking
- Communicate key operational milestones to all key stakeholders and drive alignment
- Review engineering design drawings and align within project scope
- Work with planners and PMs and create plans to support preplanning and on time delivery
- Own information gathering and evaluate restrictions and regulatory requirements that impact supply chain
- Monitor operations and coordinate with forwarders and suppliers for on time delivery
- Proactively identify and developing mitigation strategies for risks and logistics impacts
- Maintain and report project metrics specific to ontime delivery safety quality spend and savings globally
- Monitor and report on supplier and forwarder performance to agreed SLOs risk and priorities
- Ensure projects follow the proper project management life cycle and include proper documentation such as project charters documentation for public consumption technical and enduser documentation document storage and controls
- Organizes and manages project activities across vendors carriers factories contract manufacturers
- Conduct postimplementation reviews (i.e. evaluate performance against defined project goals)
- Analyze late orders and or damages and provide root cause analysis
- Support RFI/RFQ processes and benchmarking
- Manage regional and local transportation matters as they arise and as required by the customer
- Collaborate with ESC project team to build consistency in all processes and procedures
- Stay up to date with the latest trends benchmarks best practices and advancements in supply chain including emerging tools techniques and best practices and apply new knowledge to improve processes
Qualifications :
- Bachelors or equivalent experience
- 5 years experience in supply chain heavy haulage sea freight and large scale air freight projects
- 3 years experience in operations management or project management
- 3 years experience in owning stakeholder management and facilitation
- Strong knowledge of largescale construction methodologies and planning
- Understanding of data center infrastructure system equipment including power and cooling
- Familiarity with regulations and requirements specific to data center construction shipments
- Excellent customer service skills including negotiation proven ability to listen comprehend effectively communicate clearly and concisely to obtain positive results
- Strong analytical skills and proficiency in data analysis
- Risk sensitive recognizes when problems arise or are likely to arise
- A proactive and resultsoriented mindset with a commitment to continuous learning and improvement
- Ability to work independently and as part of a crossfunctional team
- Must be willing to occasionally work outside normal business hours including weekends
- Travel less than 10%
Additional Information :
Expeditors offers competitive benefits to all fulltime employees including:
- Paid vacation
- Holidays (10)
- Flexible Days (2)
- Paid Sick Time (accrual rate of 1 hour of sick time per 30 hours paid)
- 401(k) Retirement Savings Plan with employer match
- Employee Stock Purchase Plan (ESPP)
- Medical Prescription Drug Dental & Vision Coverage
- Health Savings Account (HSA)
- Life and Disability Insurance
- Paid Parental Leave (additional eligibility criteria)
- Dependent Care Flexible Spending Account (DC FSA)
- Employee Assistance Program (EAP)
- Training and Personnel Development Program
- Educational Assistance and Reimbursement
- Position is full time (40 hours per week) Monday through Friday
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
