Field Service Technician
Field Service Technician
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4-5years
27 - 30
1 Vacancy
Job Description
The Service Technician is responsible for the service and support of all types of air compressors and
related compressed air products. Areas of service and support include but are not limited to air
compressors compressed air dryers compressed air accessories application troubleshooting performance
evaluation service maintenance and proper installation. The Service Technician works directly with all
customers to provide solutions to a wide array of potentially complicated field issues involving mechanical
and electrical failures. The successful candidate will excel in the ability to interact with customers and
provide technical solutions in a timely efficient and courteous manner.
Requirements
PRIMARY DUTIES TASKS AND RESPONSIBILITIES:
With a high degree of customer service service rotary screw air compressors.
Work safely and responsibly to avoid injuries and damage to property manage unused
materials and clean up debris.
Explain system capabilities and operation to the customer along with features and
benefits.
Provide onsite technical support and repairs of customer s equipment.
Perform preventative maintenance on air compressor products.
Understand customer needs answer questions and recommend corrective actions to
exceed customer expectations.
Complete all necessary paperwork including work orders service orders customer
contracts and company forms.
Exhibit professional appearance and conduct and provide customers with excellent
customer service.
Ability to build trust quickly; interact and communicate well with customers and
coworkers.
Follow all safety procedures environmental guidelines and company rules and
regulations.
Other work as assigned.
KNOWLEDGE SKILLS AND ABILITIES REQUIRED:
Requires technical knowledge and interpersonal skills typically gained through
completion of technical school or related experience.
5 years of air compressor service technician role required.
A high level of analytical ability is required to find solutions to technical
problems both mechanical and electrical.
Must be proficient in problemsolving and process analysis; Capacity to troubleshoot and
correct problems in highpressure situations.
A firm commitment to customer service excellence in all circumstances
Computer literacy with strong organizational verbal and written communication
skills
Read and comprehend written technical information in the form of technical
manuals parts books and relevant publications.
kneeling; lift tool cases and assorted servicerelated tools weighing a range of 25 to 50
pound
Service, troubleshooting, repair of hydraulic equipment Strong mechanical and electrical experience
Education
HS Diploma
Employment Type
Full Time
