Job Details :
Exp. : 2 7 years
Location : Noida Sector 136
5 Days WFO/ 8 PM 5 AM (cab facilities will be provided)
Notice : Immediate to 30 Days
*Need candidates experienced in collection of Business OR Commercial loan OR Credit Cards in US Market
Key Responsibilities:
Generate and manage inhouse leads from business owners seeking financing.
Interface with small business owners to assess their financing needs and recommend suitable financing solutions.
Guide prospective clients through the financing process from pre qualification to closing.
Handle documentation coordinate with internal teams and resolve customer queries efficiently.
Demonstrate the ability to close deals while meeting customer expectations.
Conduct rigorous followups and closely monitor all stages of renewals including contacting delinquent customers or those eligible for additional funding.
Work with customers to ensure timely repayment negotiate new payment terms and address other collectionrelated issues.
Track promised payments to ensure receipt.
Use Sales and Collections portals to monitor progress.
Maintain high call volumes adhere to renewal and collection call models and performance standards and utilize skip tracing for default customers.
Develop strategies to increase collections and manage outstanding accounts.
Work closely with credit underwriters during the underwriting process.
Possess strong phone contact handling skills and active listening abilities.
Job Details : Exp. : 2 - 7 years Location : Noida, Sector - 136 5 Days WFO/ 8 PM - 5 AM (cab facilities will be provided) Notice : Immediate to 30 Days *Need candidates experienced in collection of Business OR Commercial loan OR Credit Cards Key Responsibilities: Generate and manage in-house leads from business owners seeking financing. Interface with small business owners to assess their financing needs and recommend suitable financing solutions. Guide prospective clients through the financing process, from pre- qualification to closing. Handle documentation, coordinate with internal teams, and resolve customer queries efficiently. Demonstrate the ability to close deals while meeting customer expectations. Conduct rigorous follow-ups and closely monitor all stages of renewals, including contacting delinquent customers or those eligible for additional funding. Work with customers to ensure timely repayment, negotiate new payment terms, and address other collection-related issues. Track promised payments to ensure receipt. Use Sales and Collections portals to monitor progress. Maintain high call volumes, adhere to renewal and collection call models and performance standards, and utilize skip tracing for default customers. Develop strategies to increase collections and manage outstanding accounts. Work closely with credit underwriters during the underwriting process. Possess strong phone contact handling skills and active listening abilities.