Business Analyst - D365
Business Analyst - D365
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Job Description
In a nutshell
As a business analyst you will support our globally distributed CRM Team to implement our Dynamics MS CRM solution.
Where will you be based and what business will you support
Based in Dublin you will join a globally distributed CRM team within the Eurofins Group CRM IT Competency Centre.
How can you help us
As a Business Analyst you will:
- Prepare functional documentation and design CRM customizations (FRD SDD) on different CRM areas (including Customer data management Sales Marketing and Customer Service)
- Organize and conducting Q&A and Webinar workshop sessions in the international business environment
- Prepare and distribute CRM newsletters covering flash news and updates
- Prepare document and execute of test cases for end to end business scenarios
- Work together with other team members to ensure high quality of delivered solutions
- Break down functional requirements into user stories.
- Contribute to the Scrum process and coordinating with the team located in Bangalore India.
- Provide ongoing support to business users by providing solution expertise and guidelines over the entire project lifecycle: from analysis of requirements through implementation until deployment migration and golive phases.
What can we do for you
We are offering the following:
- A competitive salary package
- Extensive onthejob coaching and training opportunities
- Challenges within a multicultural and crossregional team as part of the international and fastgrowing Eurofins organisation
- A dynamic working environment with a good team spirit where personal development and growth are highly encouraged.
Qualifications :
Are you our kind of extraordinary
You have
- A Minimum of 45 years professional experience on a similar position contributing to multiple projects with your strong functional Dynamics MS CRM application skills.
- Strong business domain knowledge adequate legislation standards and best practices in areas of Sales Marketing and Customer Service.
- Very good interpersonal communication and work selforganization skills (good listener ability to communicate with business and with technical people)
You are:
- Selfmotivated and driven to achieve professional success in endclient environment.
- Target oriented and professional work attitude is greatly desirable.
- Fluent in written and oral English.
What else should I know
The following skills are an advantage:
- Understanding and knowledge of whole Dynamics MS CRM system technologies.
- Experience in the business domain (in sales/marketing department).
- Fluent in German and/or French.
As the role and Eurofins IT Talent Acquisition team are international please ensure to submit your application in English.
Additional Information :
What can we offer you
- A competitive salary package including bonus and benefits;
- Extensive onthejob coaching and training opportunities;
- A hybrid working setup;
- Challenges within a multicultural and crossregional team as part of the international and fastgrowing Eurofins organization;
- A dynamic working environment with a good team spirit where personal development and growth are highly encouraged.
Your application:
As the role and Eurofins IT Talent Acquisition team are international please ensure to submit your application in English.
Want to know more about us
We support your development! Do you feel you dont match 100% of the requirements Dont hesitate to apply anyway! Eurofins companies are committed to supporting your career development.
We embrace diversity! Eurofins network of companies believe in strength and innovation through diversity being an Equal Opportunity Employer. We prohibit discrimination against employees or applications based on gender identity and/or expression race nationality age religion sexual orientation disability and everything else that makes employees of Eurofins companies unique.
Sustainability matters to us! We are well on our way to achieving our objective of carbon neutrality by 2025 through a combination of emission reduction and compensation initiatives. We encourage our laboratory leaders to make sustainable changes at their local level and in addition to their initiatives we also count on our dedicated carbon reduction team to help us to achieve this goal!
Find out more in our career page:
Company description: Eurofins Scientific is an international life sciences company providing a unique range of analytical testing services to clients across multiple industries to make life and our environment safer healthier and more sustainable. From the food you eat to the water you drink to the medicines you rely on Eurofins laboratories work with the biggest companies in the world to ensure the products they supply are safe their ingredients are authentic and labelling is accurate.
The Eurofins network of companies is the global leader in food environment pharmaceutical and cosmetic product testing and in discovery pharmacology forensics advanced material sciences and agroscience contract research services. It is one of the market leaders in certain testing and laboratory services for genomics discovery pharmacology forensics advanced material sciences and in the support of clinical studies as well as having an emerging global presence in Contract Development and Manufacturing Organisations. It also has a rapidly developing presence in highly specialised and molecular clinical diagnostic testing and invitro diagnostic products.
In over 35 years Eurofins has grown from one laboratory in Nantes France to 63000 staff across a decentralised and entrepreneurial network of ca. 900 laboratories in 60 countries. Eurofins companies offer a portfolio of over 200000 analytical methods to evaluate the safety identity composition authenticity origin traceability and purity of biological substances and products.
In 2022 Eurofins generated total revenues of EUR 6.7 billion and has been among the best performing stocks in Europe over the past 20 years.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
