drjobs Customer Service Rep

Customer Service Rep

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1 Vacancy
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Job Location drjobs

Ludlow, MA - USA

Monthly Salary drjobs

Not Disclosed

drjobs

Salary Not Disclosed

Vacancy

1 Vacancy

Job Description

We are seeking a reliable and detailoriented Overnight Customer Service Representative to handle incoming calls take messages check and log daily messages enter oncall schedules and perform light cleaning tasks. This is not a traditional customer service role calls are typically brief and can vary significantly. Once a month you will also assist with mailing tasks such as stamping envelopes.

Responsibilities Include but Are Not Limited To:

  • Answering phone calls taking messages and logging information accurately
  • Checking and documenting messages from throughout the day
  • Entering oncall schedules into the system
  • Performing basic cleaning tasks during the shift
  • Assisting with envelope stamping once a month
  • Working independently for the entire shift without supervision

Skills & Qualifications:

  • Ability to type without looking at fingers (decent typing speed required)
  • Strong multitasking skills and attention to detail
  • Fluent in English (bilingual is a plus but not required)
  • Basic spelling reading and computer proficiency
  • Reliable transportation (no public transit available)
  • Comfortable working alone for the full shift
  • Must be dependable with a solid work history and strong attendance record
  • Comfortable working in all weather conditions (position requires full commitment to schedule)
  • Must be okay with dogs being around in the work environment

Benefits:

  • Opportunity for longterm stable employment
  • Supportive work environment with independent responsibilities

Apply now to join our team!

We are an equal opportunity employer and make hiring decisions based on merit. We do not discriminate on the basis of race religion color national origin gender gender identity sexual orientation age marital status veteran status disability status or any other characteristic protected by applicable law.

Employment Type

Full Time

Company Industry

About Company

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