German Customer Experience Specialist in Lisbon
German Customer Experience Specialist in Lisbon
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Job Description
Take Your Career to the Next Level!
Were on the lookout for a proactive and customerfocused Customer Support Specialist to join our innovative team. If you excel in fastpaced environments have a flexible approach and enjoy helping others this opportunity is perfect for you!
Role Overview:
As a Customer Support Specialist youll handle customer inquiries across multiple channelsincluding phone chat email and social mediaassisting with account management technical support and financial concerns. Your contributions will enhance customer satisfaction and drive operational improvements.
Key Responsibilities:
- Deliver toptier support through various communication channels
- Assist with account setup verification logins financial transactions and techrelated issues
- Serve as a trusted advisor ensuring an exceptional customer experience
- Address inquiries and concerns promptly with professionalism
- Foster strong client relationships through clear and effective communication
- Uphold service quality while adhering to company policies
- Recommend process enhancements to optimize customer interactions
Requirements:
- Fluent in German (C2 level)
- Fluent in English (B2 level)
- EU Citizenship or Portuguese Residency Card
- 01 year experience in customer support
- Strong leadership analytical and communication skills
- Eagerness to learn and grow
Why Join Us:
- Attractive Salary: Competitive compensation that values your skills
- Performance Bonus: Recognizing your achievements
- Meal Allowance: Covering your daily meals
- Transportation Support: Assisting with commuting costs
- Health & Life Insurance: Comprehensive protection for your wellbeing
- Relocation Package: Enjoy a seamless transition with our support for your move
- Onsite Work: Engage and grow in a collaborative office environment
Ready to take the next step Apply today and be part of a team that values innovation and excellence!
Employment Type
Full Time
