Assistant Front Office Manager
Assistant Front Office Manager
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1 Vacancy
Job Description
This is what you will do:
As our Assistant Front Office Manager you understand that every guest interaction matters and youre committed to making their experience memorable. Working alongside our Front Office Manager youll play a key role in leading our Front Office team overseeing smooth checkins and checkouts and ensuring the highest standard of guest service throughout the day and night. Youll be the connection between the Front Office Manager a team of supervisors and around 20 enthusiastic frontoffice staff.
Your responsibilities will include training and coaching team members to create a welcoming atmosphere coordinating daily operational tasks and optimizing scheduling for every shift to ensure smooth operations. Youll also take ownership of guest feedback identifying areas for improvement and leading initiatives to boost guest satisfaction and team engagement. Additionally you will assist the Front Office Manager with administrative tasks.
As a people manager youll have an important role in coaching and developing your team. At the end of the day youll know youve created a seamless experience for our guests thanks to your organizational skills positivity and the team spirit you inspire.
Qualifications :
This is you:
We are looking for an Assistant Front Office Manager who is guestoriented positive and thrives in a lively environment. You are a peopleoriented leader with strong communication skills preferably in both Dutch and English. You are commercially minded always looking for ways to enhance guest satisfaction and operational efficiency. You work well under pressure and have a flexible approach able to lead effectively across rotating shifts.
In addition you bring:
- A completed HBO degree in Hospitality Hotel Management or a related field
- Minimum of 3 years experience in a supervisory role within front office or hospitality management
- A passion for Hospitality!
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
