The incumbents mandate will be to work closely with the organization (corporate sectors and business expertise centers) to identify and analyze business needs arising from business initiatives as well as strategic initiatives. He/she will ensure the traceability of needs from the definition of business initiatives to the deployment of recommended technological solutions.
She will act as a true strategic advisor to the various business sectors and as a liaison between the different teams in the Information Technology VicePresidency responsible for implementing supporting and improving solutions.
Primary Responsibilities
- Support business sectors in implementing various initiatives to achieve prioritized strategic objectives
- Understand the business context it will support so as to identify the impact of process and solution evolution on the organizations operations.
- Carry out the various stages of the demand management process
- Analyze current business processes and define future business processes
- Identify analyze document prioritize and validate the organizations business needs and requirements
- Collaborate with IT architects and functional analysts to identify solutions and transform functional requirements into technical specifications
- Contribute to change management
- Facilitate product and service implementation while ensuring that the advertised value is met
- Contribute to the development of the test strategy and define the acceptance test plan
- Work in collaboration with the Operational Excellence department which undertakes continuous improvement initiatives related to the quality system.
- Support the business sector during the deployment of new processes tools or technological solutions
Skills and competencies required
- Experience in preparing IT project studies (costbenefit analyses business cases)
- Knowledge of project delivery methodologies (Cascades and Agile) and development cycles
- Knowledge of ticket and project management software (Atlassian ServiceDesk) or any other equivalent software an asset
- General ERP knowledge an asset
- Knowledge of the BPMN 2.0 process documentation standard an asset
- Proven aptitude for teamwork collaboration and customer service
- Rigorous respectful of existing methodologies deadlines and activities under his/her responsibility
- Strong analytical problemsolving and informationprocessing skills
- Autonomy curiosity and the ability to learn quickly in order to deliver in a changing environment
- Influence persuade and be recognized as an agent of change
- Customer focus
- Demonstrated interpersonal skills and excellent oral and written communication skills
- Advanced workshop facilitation peer presentation and leadership skills
Qualifications :
- University or college studies in business computer science or engineering
- Minimum of five (5) years of relevant experience
- Training or experience as a business analyst or product owner an asset
- Knowledge of the professional services industry an asset
- Bilingual English and French (spoken and written): bilingualism is an essential requirement for this position as it enables effective collaboration with our various stakeholders.
- Certifications such as Capability in Business Analysis (CCBA) or Certified Business Analysis Professional (CBAP) an asset
#LIHybrid
If you have any questions please contact Ibrahima Amadou LY
Additional Information :
Ethics and integrity are fundamental values at CIMA. That is why we are committed to ensuring equal access to resources and opportunities for candidates regardless of their identity (race ethnicity colour religion gender age disability sexual orientation gender identity or expression socioeconomic status or background etc.).
In keeping with the principles of employment equity we encourage all applications including but not limited to those from women Indigenous people people with disabilities and visible minorities. We also encourage candidates to complete the selfidentification form when applying for employment.
Accommodations are available on request. Your Business Partner will process your request.
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Remote Work :
No
Employment Type :
Fulltime