Outreach and Engagement Specialist
Outreach and Engagement Specialist
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Job Description
AECOM is seeking an Outreach and Engagement Specialist based in the Hartford CT region. In this position you will be a member of the Outreach and Engagement team on our CTrides project which manages the Connecticut Department of Transportations statewide sustainable mobility program.
This program aims to reduce traffic congestion and improve air quality by encouraging Connecticut residents to use sustainable and active transportation modes such as carpooling public transportation and bicycling. As a CTrides Outreach and Engagement Specialist you will be responsible for building and maintaining relationships with CTrides partners within an assigned territory. You will assist these partners with the development and implementation of sustainable and active transportation programs that help reduce traffic congestion and improve air quality. You will work in a fastpaced team environment following a sales model with monthly performance metrics.
Responsibilities / Objectives:
- Performs a range of transportation demand management marketing outreach and sales activities to influence individual travelers commuters and students to utilize nondrivealone means of transportation including carpooling vanpooling public transit bicycling walking telecommuting and other options.
- Develops promotes and implements a range of worksite schoolbased and community programs to improve air quality and reduce traffic congestion.
- Benchmark and analyze growth in TDM services and employer programs monthly quarterly and annually.
- Analyzes data from ridematching/tracking programs geographic information systems and associated databases.
- Provides Travel Demand Management guidance to employers educational and community institutions.
- Assists with reporting on program progress for monthly/quarterly reports including developing written summaries of activities underway.
- Participates in Statewide project events which help to further the programs goals.
- Proactively offers telework solutions to employerbased partners and stakeholders.
- Provides consultations and needs analyses for employer organizations business associations civic associations local government agencies and others in the State.
- Works to establish oversee and coordinate sustainable transportation programs including giving management training presentations for employer partners and stakeholders within an assigned region.
- Accurately document all sales and outreach activity within an assigned region using Salesforce according to project protocols.
- Monitors and analyzes the effectiveness of the commute alternative programs in place in an assigned region using established metrics.
- Demonstrates knowledge and understanding of various TDM strategies including carpools vanpools transit and Emergency Ride Home programs to influence transportation mode choice away from drivealone travel.
- Develops new and existing clients through cold calls networking and other means to engage prospective partners and reengage existing.
- There will be a balance of required inoffice and field work including traveling to various employer locations to conduct outreach activities.
Qualifications :
Minimum Requirements
- BA/BS in Communications or related field plus demonstrated equivalency of experience and /or education.
- Valid U.S. Drivers license and as a condition of employment pass AECOMs Motor Vehicle Records Review.
Preferred Qualifications
- Excellent writing and interpersonal communication skills and experience in handling multiple tasks in an organized and efficient manner.
- Conduct market research develop prospecting strategies build relationships and identify new partnership opportunities.
- The ability to synthesize information summarize critical insights and communicate solutions in clear verbal and written form is essential.
- Knowledge of Microsoft Office computer applications including Excel Word and PowerPoint.
- Customer Relationship Management and community engagement experience is a plus.
Additional Information :
- Relocation is not available for this role.
- Sponsorship is available for this role.
About AECOM
AECOM is proud to offer comprehensive benefits to meet the diverse needs of our employees. Depending on your employment status AECOM benefits may include medical dental vision life AD&D disability benefits paid time off leaves of absences voluntary benefits perks wellbeing resources employee assistance program business travel insurance service recognition awards retirement savings plan and employee stock purchase plan.
AECOM is the worlds trusted infrastructure consulting firm delivering professional services throughout the project lifecycle from advisory planning design and engineering to program and construction management. On projects spanning transportation buildings water new energy and the environment our public and privatesector clients trust us to solve their most complex challenges. Our teams are driven by a common purpose to deliver a better world through our unrivaled technical and digital expertise a culture of equity diversity and inclusion and a commitment to environmental social and governance priorities. AECOM is a Fortune 500 firm and its Professional Services business had revenue of $14.4 billion in fiscal year 2023. See how we are delivering sustainable legacies for generations to come at aecom.com and @AECOM.
Freedom to Grow in a World of Opportunity
You will have the flexibility you need to do your best work with hybrid work options. Whether youre working from an AECOM office remote location or at a client site you will be working in a dynamic environment where your integrity entrepreneurial spirit and pioneering mindset are championed.
You will help us foster a safe and respectful workplace where we invite everyone to bring their whole selves to work using their unique talents backgrounds and expertise to create transformational outcomes for our clients.
AECOM provides a wide array of compensation benefits and wellbeing programs to meet the diverse needs of our employees and their families. Were the worlds trusted global infrastructure firm and were in this together your growth and success are ours too.
Join us and youll get all the benefits of being a part of a global publicly traded firm access to industryleading technology and thinking and transformational work with big impact and work flexibility. As an Equal Opportunity Employer we believe in each persons potential and well help you reach yours.
All your information will be kept confidential according to EEO guidelines.
Remote Work :
No
Employment Type :
Fulltime
Employment Type
Full-time
